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Windows 7: BSOD error 0x8000000000000002 Can u help please?

30 Apr 2016   #1
kostarinho

windows 7 home prem 64bit
 
 
BSOD error 0x8000000000000002 Can u help please?

3-4 criticals in one day or better per day...i tried a lot of thinks...i have also format couple of hours...and again..




Attached Files
File Type: zip KOSTARINHO-PC-Sun_05_01_2016__43128_01.zip (177.8 KB, 3 views)
My System SpecsSystem Spec
.
01 May 2016   #2
axe0

Windows 10 Pro
 
 

warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

A good way to get rid of these is using a restore point.

Visit Windows Update and install every update available, it may take a couple of times to get them all.
Code:
Hotfix(s):                 4 Hotfix(s) Installed.
My System SpecsSystem Spec
01 May 2016   #3
kostarinho

windows 7 home prem 64bit
 
 

Thanks,
Well i am on it right now...but i am not sure that will fix my problem...cause i have format twice and happend again either with driver booster or not...i have also enable verifier...nothing found....also check windows memory diagnostic nothing found too..
This error happens mostly when i am playing Smite...but not always...
Is there anything more i can do?
My System SpecsSystem Spec
.

01 May 2016   #4
axe0

Windows 10 Pro
 
 

There are certainly more things to do, but I need you to revert back the changes made by driver booster so it won't complicate things when troubleshooting.
My System SpecsSystem Spec
02 May 2016   #5
kostarinho

windows 7 home prem 64bit
 
 

Restore Point done
Updates done (Windows says there are no more updates for my pc...checked a couple of times and restarts only 2 hotfix(s) )
Sending new info hope they will help
Thank you in advance for your support


Attached Files
File Type: zip KOSTARINHO-PC-Mon_05_02_2016_175438_14.zip (464.5 KB, 2 views)
My System SpecsSystem Spec
02 May 2016   #6
axe0

Windows 10 Pro
 
 

No new zip is necessary unless another BSOD has occured.
My System SpecsSystem Spec
02 May 2016   #7
kostarinho

windows 7 home prem 64bit
 
 

While was updating...same critical




Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/2/2016 4:02:49 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: kostarinho-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2016-05-02T11:02:49.640625000Z" />
<EventRecordID>4166</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>kostarinho-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
My System SpecsSystem Spec
02 May 2016   #8
axe0

Windows 10 Pro
 
 

Event ID 41 is pretty much useless unless the user isn't aware of any power issues.

You have to provide more data than that. If it was a BSOD do the same you did in post #1: create a new zip file using the DM Log Collector and upload it.
My System SpecsSystem Spec
02 May 2016   #9
kostarinho

windows 7 home prem 64bit
 
 

In my previous post is what you need (The zip file is from DM Log collector)
My System SpecsSystem Spec
02 May 2016   #10
axe0

Windows 10 Pro
 
 

I mentioned 'If it was a BSOD'
I don't see any log that there was a BSOD, or the BSOD hasn't been recorded or you had a different crash.
My System SpecsSystem Spec
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 BSOD error 0x8000000000000002 Can u help please?




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