Random BSOD, Computer Restarting, Began Recently

**axe0** · 03 May 2016

Lets try this

Remove Intel Rapid Storage Technology applications.

1. Uninstall it from Control Panel > Programs and Features.
2. Uninstall the driver from device manager:
- Right click on "my computer" icon and click "manage" on the context menu.
- In the "Computer Management" window that opens:
- Select "Device Manager" in the left pane, It will list all the existing devices.
- Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
- Select one Intel device item under it, right click, then uninstall.
- Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"
3. Now restart the computer.
4. Once booted, Windows will auto configure the appropriate native system driver.

DJConan · 05 May 2016

Two nights ago, I swapped the SSD with another exact match PC to isolate the problem. Earlier today it crashed again, so at least i know it is either related to the SSD or the software on the SSD.

I just did the steps you outlined in the previous message a few minutes ago and after doing those steps, I collected the new data that I am attaching now.

One thing I noticed after uninstalling the drivers and letting Windows replace the drivers is that now there is an "ATA Channel 0" along with the "Standard AHCI 1.0 Serial ATA Controller." Prior to the removal of the drivers, the "ATA Channel 0" was missing.

**axe0** · 06 May 2016

A next step

update the firmware of the SSD.

DJConan · 24 May 2016

The system has not crashed since updating the Intel Rapid Storage Driver, so I guess at this point, I will say thank you again and consider this problem solved.

**axe0** · 24 May 2016