Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Multiple BSOD's Random crashes.

09 May 2016   #1
Velos

Windows 7
 
 
Multiple BSOD's Random crashes.

Hi there,

I am getting continuous problems with BSOD's. I ran the program "whocrashed" and they can be seen be low. I have also attached the files for extra information.

These blue screens seem to happen when I am using the PC for watching videos to gaming. Everything in my computer is relatively new except for the Motherboard and Processor. I have reformat Windows to try and fix this issue, but it has re-occurred.

Any information to fixing this would be massively appreciated!

System Information (local)
--------------------------------------------------------------------------------

Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: GA-970A-D3, Gigabyte Technology Co., Ltd.
CPU: AuthenticAMD AMD FX(tm)-8350 Eight-Core Processor AMD586, level: 21
8 logical processors, active mask: 255
RAM: 17160200192 bytes total


--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 09/05/2016 22:57:52 GMT your computer crashed
crash dump file: C:\Windows\Minidump\051016-12214-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70380)
Bugcheck code: 0x50 (0xFFFFF8000AC911CF, 0x8, 0xFFFFF8000AC911CF, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 09/05/2016 22:57:52 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0xFFFFF8000AC911CF, 0x8, 0xFFFFF8000AC911CF, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 09/05/2016 22:03:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050916-13634-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70380)
Bugcheck code: 0x101 (0x19, 0x0, 0xFFFFF88002DD7180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




Attached Files
File Type: zip minidump.zip (67.0 KB, 1 views)
My System SpecsSystem Spec
.
13 May 2016   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
15 May 2016   #3
Velos

Windows 7
 
 

Hello,

I followed the guidance on that thread you linked, the zip file is attached.

I am still receiving the BSOD's, just got the clock interval one.

Thanks


Attached Files
File Type: zip JACK-PC-15_05_2016_132458_02.zip (640.9 KB, 2 views)
My System SpecsSystem Spec
.

15 May 2016   #4
axe0

Windows 10 Pro
 
 

Please downgrade your BIOS, it is almost never recommended to update the BIOS unless for a specific reason.

Please make sure that you seat your memory properly according to the user manual (not the installation guide)
GIGABYTE - Moederbord - Socket AM3+ - GA-970A-D3 (rev. 1.2)
Multiple BSOD's Random crashes.-ss-2016-05-06-11.41.59-.png


My System SpecsSystem Spec
15 May 2016   #5
Velos

Windows 7
 
 

Hi Axe,

Thanks for the response..

Which version should I downgrade to from here GIGABYTE - Moederbord - Socket AM3+ - GA-970A-D3 (rev. 1.2)

Thanks...
My System SpecsSystem Spec
15 May 2016   #6
axe0

Windows 10 Pro
 
 

Version F12, most up to date stable version.
My System SpecsSystem Spec
15 May 2016   #7
Velos

Windows 7
 
 

Ok the bios is now version f12, I just want to confirm are the channels colour coded as two are blue and two are white. Or are the channels right next to each other like I think the manual is saying?

On here it is dual so I think I have it right? Screenshot by Lightshot

Also does it matter if I disable cool n quiet?

Thanks...
My System SpecsSystem Spec
15 May 2016   #8
axe0

Windows 10 Pro
 
 

How the manual is saying is that you should either seat the modules into slot 2 & 4 or slot 1 & 3, or in other words colored slots.

What I saw in the dumps is improperly seated memory.
My System SpecsSystem Spec
20 May 2016   #9
Velos

Windows 7
 
 

Ok I am still getting the issue, just got a clock interval blue screen again.. checked the RAM and its fine and the bios is set to the version you advised.


Attached Files
File Type: zip JACK-PC-20_05_2016_225543_93.zip (768.5 KB, 1 views)
My System SpecsSystem Spec
21 May 2016   #10
axe0

Windows 10 Pro
 
 

Again, please seat your memory in the same colored slots.
My System SpecsSystem Spec
Reply

 Multiple BSOD's Random crashes.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
random BSOD, used driver verifier and multiple crashes generated
Hello everyone, I am getting lost trying to troubleshoot my BSOD problem myself, I sincerely thank you for your help in advance. All my knowledge is from Google searches, please assume I know nothing regarding IT... Summary of History: 1) Jan this year: Bought laptop Sager NP7270 with a...
BSOD Help and Support
Multiple BSOD; while hibernating, random crashes when in use
Lately I've been having some issues with my laptop. While hibernating sometimes, I get a BSOD after 5-8 minutes during the blacked out hibernation screen indicating a :Driver Power State Failure. Other times I get a random BSOD while I'm browsing online with at least 10+ tabs open and running Steam...
BSOD Help and Support
Multiple crashes and BSODs with random messages and filenames in them.
Hello, my computer began having problems a few weeks ago. It either crashes with BSOD, or just goes down with black screen, not shutting off, I can hear it's on, but screen is black, so I have to manually shut it off. It happens several times a day. Sometimes after restart (either by itself or by...
BSOD Help and Support
Random program crashes then multiple BSODs, new MSI laptop
Hi New member/first post so if I miss anything let me know and Ill do my best to add the info ASAP Got a new MSI GT780DXR laptop around a month ago, intel i7 CPU, NVIDIA GTX570M VGA/1.5 GB GDDR5, 8GB of RAM, Windows 7 x64 It worked fine for 2-3 weeks and then suddenly developed problems. ...
BSOD Help and Support
Multiple seemingly random BSOD and crashes
I been having a problem with seemingly random BSODs and crashes (ie where the computer forcibly restarts without generating a dump file). I think the crashes happens more frequently when surfing the Internet, especially while watching Youtube videos, but that might be a wrongful perception on my...
BSOD Help and Support
Random crashes (BSOD and freezing), multiple drivers responsable
Computer crashes to BSOD (or just freezes) while playing games, browesing and even idleing. It started a week ago, at first was BSOD atikmdag.sys driver so i thought it was the new ati drivers update i installed. Tried changeing drivers to nearly every version and it still crashed. Reinstalled...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 15:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App