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Windows 7: Computer freezing at times followed by either a Blue/Black Screen

14 May 2016   #1
PurpleMountain

Windows 7 64 bit
 
 
Computer freezing at times followed by either a Blue/Black Screen

My Computer recently has been Blue Screening so i factory reset it however it continues to randomly every hour or so freeze everything (cursor still moves) followed by a black screen (cursor still showing and moving). At some times it also instead just Blue Screens than restarts my PC. Help would be awesome I attached a BSOD report




Attached Files
File Type: zip SKY-PC-Sat_05_14_2016_132924_50.zip (251.9 KB, 1 views)
My System SpecsSystem Spec
.
14 May 2016   #2
axe0

Windows 10 Pro
 
 

Hi PurpleMountain,

Welcome to the 7forums

It seems there is no dump present in the uploaded zip file, but as the crash is a 0x116 it means the failure of recovering the display drivers.
Because there is no dump below suggestion is a guess of which of the 2 GPUs may be the cause, I choose the Nvidia one because these drivers are more often causing BSODs (because they're more often used)

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems
Computer freezing at times followed by either a Blue/Black Screen-ss-2015-12-13-01.07.07-.png


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 Computer freezing at times followed by either a Blue/Black Screen




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