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BSOD screen shattered
screen shattered, see the pictures.
thanks!
screen shattered, see the pictures.
thanks!
Hi and welcome.
Is the boot screen visible or the same?
You may have a problem with the graphics driver if the boot screen is normal.
If the boot screen is the same, you may have a hardware problem.
thanks for your replay!
the boot screen is normal, but after i update the graphics driver, this problem still happens. And my hard drive is a 500GB 5400rmp SATA, will this problem solved, when i change it to a SSD hard drive?
Besides, i have uploaded the "dm log collector.exe" file as attachment. Does this file help to see through the problem in my laptop?
thanks!
Sorry, i didn't describe my problem very clear. The Problem is like this: when i see a video on google chrome or i do lots of things with my laptop (Word, PDF, at the same time browse web pages), the screen will be shattered and the go blue screen and restart.(but i don't have a blue screen photos by hand)
And i have also uploaded the "DM Log Collector" file as attachment, will this file help to see through the problem in my laptop?
Thanks for your help!
That isn't really useful, more a (too) generic guide which in many cases might not even help at all given that peripheral devices are quite often causing BSODs. Changing all components & reinstalling Windows won't even help in such cases + is a waste of money & time.
@Jakob Van, if you would like to add memory it is best to change the memory to a kit instead of adding a random one.
Having mixed memory can cause many problems.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install ManagerCode:[Memory Device (Type 17) - Length 28 - Handle 0024h] Physical Memory Array Handle 0023h Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 2048MB Form Factor 0dh - SODIMM Device Set 01h Device Locator DIMM 0 Bank Locator CHANNEL A Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1333MHz Manufacturer [String Not Specified] Serial Number Asset Tag Number Part Number NT2GC64B88B0NS-CG [Memory Device Mapped Address (Type 20) - Length 19 - Handle 0025h] Starting Address 00000000h Ending Address 001fffffh Memory Device Handle 0024h Mem Array Mapped Adr Handle 0028h Partition Row Position [Reserved] Interleave Position [Unknown] Interleave Data Depth [Unknown] [Memory Device (Type 17) - Length 28 - Handle 0026h] Physical Memory Array Handle 0023h Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 2048MB Form Factor 0dh - SODIMM Device Set 03h Device Locator DIMM 0 Bank Locator CHANNEL B Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1333MHz Manufacturer Samsung Serial Number Asset Tag Number Part Number M471B5773DH0-CH9
Attachment 386941
Code:0: kd> lmvm atikmdag Browse full module list start end module name fffff880`0f853000 fffff880`10ad7000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Fri Nov 21 03:30:27 2014 (546EA3C3) CheckSum: 0121F198 ImageSize: 01284000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4