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BlueScreen error (monitor has no display) - Mac Pro 2008 running Win7
Hello, I'm new to this forum, so apologises in advance if I do anything wrong in terms of posting content, etc.
I've been having a reoccurring issue for some time now whereby when I'm using the computer, often for trivial tasks such as web browsing, the monitor will suddenly lose connection and display a "cable not connected" message, as it normally does before you switch the PC on. I have to resolve this by switching off the computer and booting it up again. This same issue sometimes occurs when I first boot up the PC, the loud fan that starts up for 3 - 4 seconds (which I think is the GFX card) continues to do so continuously and the monitor has the "cable not connected" message. I've also sometimes had a single beeping noise when I first boot up the computer, and on rare occasions the beep is prologued until I turn it off.
Unfortunately this behaviour is somewhat random and it may behave completely normally for several hours or even a couple of days, and often when one of the aforementioned faults does occur, when I boot it back up, it's ok.
I thought the culprit was the graphics card, so I got a new replacement, but I'm still getting the issue. Then today, I had the same issue but the PC actually restarted itself and when I went back into Windows 7, there was an error saying "Windows has recovered from an unexpected shutdown", and the Problem Event Name was BlueScreen, noting:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80089958F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
FYI, I have attached the dump file to this post.
I then went to Windows Event Viewer, and in the System log, I found three errors. All were "Event 18 WHEA-Logger", and the general description was:
"A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 5
The details view of this entry contains further information."
Two others had the same description except the Processor ID was 4. Furthermore, 'friendly view' gives the following details:
- EventData
ErrorSource 3
ApicId 4
MCABank 0
MciStat 0xf200084000000800
MciAddr 0x0
MciMisc 0x0
ErrorType 10
TransactionType 256
Participation 0
RequestType 0
MemorIO 0
MemHierarchyLvl 0
Timeout 0
OperationType 256
Channel 256
Length 928
RawData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
EventData
ErrorSource 3
ApicId 4
MCABank 5
MciStat 0xf200001034000e0f
MciAddr 0x0
MciMisc 0x0
ErrorType 10
TransactionType 256
Participation 3
RequestType 0
MemorIO 3
MemHierarchyLvl 3
Timeout 0
OperationType 256
Channel 256
Length 928
RawData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
EventData
ErrorSource 3
ApicId 5
MCABank 5
MciStat 0xf200001010000e0f
MciAddr 0x0
MciMisc 0x0
ErrorType 10
TransactionType 256
Participation 3
RequestType 0
MemorIO 3
MemHierarchyLvl 3
Timeout 0
OperationType 256
Channel 256
Length 928
RawData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
I hope somebody can provide some help on what the issue may be and how I may be able to resolve it. Thanks in advance.
EDIT: I have now also attached the .zip file created by DM Log Collector.
Last edited by tranquility2k4; 19 May 2016 at 08:56.