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Windows 7: Installed Acronis 2016, tried to boot to USB, now BSOD after BSOD

18 May 2016   #1
carter23

Windows 7 Ultimate x64, side partition Ubuntu
 
 
Installed Acronis 2016, tried to boot to USB, now BSOD after BSOD

I've just installed Acronis True Image 2016 to make a system backup so I can try a Windows 10 upgrade. I made a bootable ISO of the imaging tool it comes with because I was using a tutorial that said to do so (and then boot to that drive, use the backup utility, etc). I boot to the USB drive, but it turns out my mouse isn't detected, so I decide to just use the in-Windows backup utility. I go to reboot into Windows, and now I'm getting BSOD after BSOD... it's only up for about 2 seconds, so I can't get a great read, but I've managed to catch what the system seems to be failing on: pcw.sys ...not sure if this helps, but this is what seems to be causing it??

I try to boot into safe mode by pressing f8 on boot, but it doesn't bring up the option and just runs into the regular startup, BSOD, restart loop. Very frustrating. Any idea on how to fix this?


My System SpecsSystem Spec
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18 May 2016   #2
townsbg

Windows 7 pro 64-bit
 
 

From the F8 menu you should have the option to disable automatic reboot. After selecting that you should be able to view the blue screen and tell us what it says. Also you may not be able to boot into safe mode but we need to know the last listed file. So try to disable automatic reboot and boot normally. Record the error code and then try safe mode. Tell us the last listed file before it stops bootup.
My System SpecsSystem Spec
18 May 2016   #3
carter23

Windows 7 Ultimate x64, side partition Ubuntu
 
 

As I said in my original post, I can't bring up the f8 menu. It doesn't load.
My System SpecsSystem Spec
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18 May 2016   #4
townsbg

Windows 7 pro 64-bit
 
 

You are probably hitting it at the wrong time. Try hitting it very quickly and keep on hitting it until you get the menu.
My System SpecsSystem Spec
18 May 2016   #5
carter23

Windows 7 Ultimate x64, side partition Ubuntu
 
 

Trust me I've done it many times at many different points during boot, it's not loading...I've had to use safe mode on many different t systems over the years and this one's just not loading it...
My System SpecsSystem Spec
18 May 2016   #6
carter23

Windows 7 Ultimate x64, side partition Ubuntu
 
 

Did pcw.sys not mean anything to you? or is that not the last listed file...it's all I've managed to see in the BSOD
My System SpecsSystem Spec
18 May 2016   #7
carter23

Windows 7 Ultimate x64, side partition Ubuntu
 
 

UPDATE: My Ubuntu partition (Linux Mint) will boot, but I still can't get into Windows 7 or Windows 7 Safe Mode.
My System SpecsSystem Spec
18 May 2016   #8
axe0

Windows 10 Pro
 
 

Pcw.sys = Performance Counters for Windows Driver, a Windows driver of which you can assume that it isn't the root cause.

Make a movie of when you boot your system, upload it and post a share link. If you upload it to youtube we'll see what the BSOD error code is so we may get an idea of what the problem is.
My System SpecsSystem Spec
18 May 2016   #9
townsbg

Windows 7 pro 64-bit
 
 

When you hit f8 you don't get anything at all? You have to hit it very early in the boot cycle. Even if you don't get it a failed boot should automatically trigger a boot into safe mode. Perhaps you are getting that and you just don't know it. Perhaps as axe0 suggested a movie would help. However we need to know the entire message of the bsod to determine the root cause. There are different causes for the bsod so knowing the file isn't enough.
My System SpecsSystem Spec
18 May 2016   #10
carter23

Windows 7 Ultimate x64, side partition Ubuntu
 
 

Here's a clip of the BSOD, hopefully it helps: https://youtu.be/ycdcYLYgdUQ
My System SpecsSystem Spec
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 Installed Acronis 2016, tried to boot to USB, now BSOD after BSOD




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