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Windows 7: BSOD error 0x0000007e (0xffffffffc0000005) 2nd time, 2weeks later

19 May 2016   #1
merlin512

Windows 7 Pro 64bit SP1
 
 
BSOD error 0x0000007e (0xffffffffc0000005) 2nd time, 2weeks later

Two weeks later, another BSOD. Ran tool and attached, along with info I got. Any help would be great. I updated drivers last time on Logitech Webcam. Now I have just unplugged it all together.

**********************************************************************************

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800711DF86
BCP3: FFFFF88004127758
BCP4: FFFFF88004126FB0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051916-22744-01.dmp
C:\Windows\Temp\WER-34694-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt
*************************************************************************

Everything was working fine, except for 5-16-16, when I logged on in the morning, got the message "Windows cannot load the user's profile but has logged you on with the default profile for the system. " Rebooted several times and still the same message, so I did a system restore to Sunday and it loaded my normal profile and fine again until just less than an hour or so ago with this most recent BSOD.

TIA




Attached Files
File Type: zip MERINFLEX2-PC-Thu_05_19_2016_202931_08.zip (1.57 MB, 6 views)
My System SpecsSystem Spec
.
20 May 2016   #2
axe0

Windows 10 Pro
 
 

How did you update the Logitech drivers?
Code:
6: kd> lmvm lvrs64
Browse full module list
start             end                 module name
fffff880`0711b000 fffff880`0716eb80   lvrs64   T (no symbols)           
    Loaded symbol image file: lvrs64.sys
    Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
    Image name: lvrs64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Dec 15 06:13:30 2011 (4EE981FA)
    CheckSum:         00065895
    ImageSize:        00053B80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove following programs and revert back the changes they made using a restore point or another backup.
  • Advanced SystemCare
  • Driver Booster 3
  • IObit Uninstaller
  • Smart Defrag
  • Tweaking.com Windows Repair (All in One)

Please remove either of the 2 memory models, using mixed memory causes problems.
Code:
[Memory Device (Type 17) - Length 34 - Handle 0044h]
  Physical Memory Array Handle  0041h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                ChannelA-DIMM0
  Bank Locator                  BANK 0
  Memory Type                   18h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         1333MHz
  Manufacturer                  859B
  Serial Number                         
  Asset Tag Number                        
  Part Number                   BLS8G3D1609DS1S00.
[Memory Device (Type 17) - Length 34 - Handle 0046h]
  Physical Memory Array Handle  0041h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                ChannelA-DIMM1
  Bank Locator                  BANK 1
  Memory Type                   18h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         1333MHz
  Manufacturer                  859B
  Serial Number                         
  Asset Tag Number                        
  Part Number                   BLT8G3D1608DT1TX0.
[Memory Device (Type 17) - Length 34 - Handle 0048h]
  Physical Memory Array Handle  0041h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                ChannelB-DIMM0
  Bank Locator                  BANK 2
  Memory Type                   18h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         1333MHz
  Manufacturer                  859B
  Serial Number                         
  Asset Tag Number                        
  Part Number                   BLS8G3D1609DS1S00.
[Memory Device (Type 17) - Length 34 - Handle 004ah]
  Physical Memory Array Handle  0041h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                ChannelB-DIMM1
  Bank Locator                  BANK 3
  Memory Type                   18h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         1333MHz
  Manufacturer                  859B
  Serial Number                         
  Asset Tag Number                        
  Part Number                   BLT8G3D1608DT1TX0.
My System SpecsSystem Spec
20 May 2016   #3
merlin512

Windows 7 Pro 64bit SP1
 
 

I went to Logitech and looked for new drivers and then updated them.

I have had those memory modules in there for 3+ years with no issues, so I would think that they would have caused issues long before now, yes?

Advance SystemCare and SmartDefrag have also been installed for years with no issues (plus they are paid for). I did remove Drive booster and Tweaking.com Windows Repair and powerfull uninstaller.

I will uninstall Logitech C920 Webcam and reinstall as well. I went to Logitech site for support and drivers. </title> <script src="/static/111213/js/perf/stub.js" type="text/javascript"></script><script src="/faces/a4j/g/3_3_3.Finalorg.ajax4jsf.javascript.AjaxScript?rel=1463601546000" type="text/javascript"></script><script src="/jslibrary/1450392800000/sfd

I will use these instruction, yes? >>> Updating UVC drivers to Logitech drivers - Logitech Support Article

Will reboot and rerun tool, at work now, so will do later this afternoon. TIA!!!
My System SpecsSystem Spec
.

20 May 2016   #4
axe0

Windows 10 Pro
 
 

Mixed memory can cause problems at any time, doesn't matter how long you're using them.

Advanced SystemCare is a program known for creating problems with Windows, IObit doesn't have a good reputation so I would recommend that you remove all their programs at least while troubleshooting.

Those are instructions for installing the drivers, don't see a reason why it would be a problem.
My System SpecsSystem Spec
21 May 2016   #5
merlin512

Windows 7 Pro 64bit SP1
 
 

So, back to Logitech site I went after I uninstalled the webcam, HD C920, and reinstalled with latest and greatest and about to reboot and rerun the BSOD tool and post shortly!!


Attached Thumbnails
BSOD error 0x0000007e (0xffffffffc0000005) 2nd time, 2weeks later-logitech-webcam-5-21-16.jpg  
My System SpecsSystem Spec
21 May 2016   #6
merlin512

Windows 7 Pro 64bit SP1
 
 

Rebooted and re-checked and the new logitech drivers are still valid. re-ran the tool and attached for review as someone is able to. TIA!!!


Attached Files
File Type: zip MERINFLEX2-PC-Sat_05_21_2016_162726_92.zip (1.57 MB, 1 views)
My System SpecsSystem Spec
21 May 2016   #7
axe0

Windows 10 Pro
 
 

You only need to run the DM Log Collector when another BSOD has occured.
My System SpecsSystem Spec
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 BSOD error 0x0000007e (0xffffffffc0000005) 2nd time, 2weeks later




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