Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on start up

22 May 2016   #1
NoHeal4u

Windows 7 Professional 64-bit SP1
 
 
BSOD on start up

Hello there!

I have built this PC 1 year ago and this is the first BSOD I've experienced. I've pressed the power button, turned around to the kitchen to get my coffee and when I've returned I've seen only a glimpse of BSOD before it was gone. I've provided you with all the info which forum tool has gathered in the attachment below.

I really want to know the reason for BSOD so i can prevent any further problems(or bad situations) from happening.


Thank you for the help,
NoHeal4u

EDIT: IVe ran the minidump through the nirisoft blue screen view, and if I am not mistaken in reading the info which the software provided, my system crashed because of the ntoskrnl.exe. Not sure what could cause this?

EDIT2: Ive tested my RAM with windows memory diagnostic and my HDD with Seagate tool. No errors...




Attached Files
File Type: zip NOHEAL4U-PC-Sun_05_22_2016_115757_61.zip (2.04 MB, 1 views)
My System SpecsSystem Spec
.
22 May 2016   #2
axe0

Windows 10 Pro
 
 

Please uninstall ASUS software + remove Avast & Zone Alarm while troubleshooting & use Microsoft Security Essentials as alternative.
Avast uninstall: https://www.avast.com/en-us/uninstall-utility
Zone Alarm uninstall: Self-Service Support
After the uninstall is done do NOT go further with the Zone Alarm steps, thus stop after step 9.
MSE download: Microsoft Security Essentials - Microsoft Windows

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
Code:
fffff880`03384b18  fffff880`0165f79e tcpip!IpNlpSendDatagrams+0x3e
fffff880`03384b20  00000000`00000000
fffff880`03384b28  fffff880`01591f04 NETIO!NetioAllocateAndReferenceNetBufferListNetBufferMdlAndData+0x14
fffff880`03384b30  00000000`00000011
fffff880`03384b38  fffffa80`09680a70
fffff880`03384b40  fffff880`03384d30
fffff880`03384b48  fffffa80`09680a70
fffff880`03384b50  fffffa80`0a2ca280
fffff880`03384b58  fffff880`0163bd63 tcpip!UdpSendMessagesOnPathCreation+0x523
fffff880`03384b60  fffffa80`09680a70
fffff880`03384b68  fffffa80`0aad65c0
fffff880`03384b70  fffffa80`0aad65c0
fffff880`03384b78  fffffa80`09689080
fffff880`03384b80  fffff880`01638a00 tcpip! ?? ::FNODOBFM::`string'+0x363ed
My System SpecsSystem Spec
23 May 2016   #3
NoHeal4u

Windows 7 Professional 64-bit SP1
 
 

Hello there!

Ive just seen the post. Thank you for the reply, I will try to apply it right now.

In the meantime, Ive experienced one more BSOD and i will post that log as well if I understood minidump correctly, this time zonealarm caused the error.

What do you suggest me to use when I remove Zone Alarm, I presume windows firewall is a good solution?

Also you are suggesting me to completely remove Daemon tools? What should I use instead of it?

Thank you a lot for the quick reply!

I will apply the changes You've proposed me to make, and I will come back to this thread after couple of days when I can gather more info whether it worked or not.
Have a nice day!!


Attached Files
File Type: zip NOHEAL4U-PC-Mon_05_23_2016_235552_99.zip (1.89 MB, 0 views)
My System SpecsSystem Spec
.

24 May 2016   #4
axe0

Windows 10 Pro
 
 

As I mentioned use Microsoft Security Essentials as alternative and remove Avast & Zone Alarm.

Windows built-in feature works good enough and won't cause any problem.
My System SpecsSystem Spec
Reply

 BSOD on start up




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD pc restart few times before start, sometimes won't start
Hello everyone, lately i have problem with starting my pc. Always is like this, i checked everything CPU,RAM,HDD all is all right.. I uploaded zip
BSOD Help and Support
Laptop won't start after update, can't start start up repair either
My mother in law has a toshiba satellite p775-s7100 and this morning she told me there was a toshiba update, I was on her laptop yesterday and saw there was an update for her bios, so I'm assuming she clicked the update button and messed the update up somehow. Now when we try to boot the laptop,...
General Discussion
BSOD At start up - W7ULT - Memory BSOD related
These errors and problems have occured since I first got my computer. I just assumed that it was a problem that always happened and when I was on W7 x64 Home Premium I just ended up never getting a BSOD after a while but my computer would always restart on shut down. Now I'm on Windows 7...
BSOD Help and Support
BSOD on Start up, White bars and pixelation in start up screen.
Hello, my machine is 2 yrs old and recently I have encountered this problem. It started slowly. While playing League of Legends and Starcraft 2 it would occasionally freeze up, the display would become pixelated and I would have to restart my PC. I could still hear audio, but nothing would...
BSOD Help and Support
BSOD trying to start Windows, gets to desktop then BSOD, then reboots
Hi guys, I encountered BSOD for the first time. Very annoying. Right now I have to run this on Safe Mode in order to access the internet. I also noticed I can't use Firefox right now, and instead am using iE. I couldn't run the the performance scan report either (time out?), but I did attach the...
BSOD Help and Support
BSOD on Start - able to start in Safe Mode and Restore
Windows 7 Home Premium 64-bit on Dell XPS 8100 with Intel Core i5, 650@3.20 GHz, 8Gb RAM, worked flawlessly out of the box in April (for five months). For a few weeks, powering off had produced "Installing Windows Updates, 1 (etc) of 8" - each and every time. Two days ago, power on results in...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App