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Windows 7: BSOD issues - F4 error

23 May 2016   #1
maxomous

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD issues - F4 error

My computer is coming up to a year old and I've been having some issues with BSOD, please find the specs below and any help would be greatly appreciated.
Processor: i7-4790k Not OC'd
Mobo: Z97S SLI KRAIT EDITION
RAM: Corsair Vengence 2400Mhz CL11 XMP Graphics Card: Nvidia Quadra 4000 - Currently not installed as I thought this was causing the issue, but issue keeps persisting.
PSU: EVGA 500b
HDD: Kingston 240SSD + Samsung 1TB (pretty old)
OS: Win 7 same issue with Win10 to a lesser degree, since upgrading to Win 7 the error is more common.
Background: Issue occurs when the PC has been on for extended periods of time. Also occasionally happens when the computer has been put into sleep state and even then I've found the computer to have blue screened through the night even when it was put to sleep.
If you require any extra information I'll be happy to provide.

I've uploaded the dump files here MAXOMOUS-PC-23_05_2016_205619_57.zip




My System SpecsSystem Spec
.
24 May 2016   #2
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload it, your zip is missing all files but dumps.
My System SpecsSystem Spec
26 May 2016   #3
maxomous

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi,
It seemed to be having issues zipping the files but i managed to copy them over, hopefully these are a bit more useful

thanks for your help!


Attached Files
File Type: zip MAXOMOUS-PC-26_05_2016_200628_77.zip (2.52 MB, 2 views)
My System SpecsSystem Spec
.

26 May 2016   #4
axe0

Windows 10 Pro
 
 

Please make sure the firmware of your SSD is up to date.

Please check MSI for BIOS updates.

Please visit Windows Update, check for updates and check that all updates are properly installed, and thus no errors are occuring, if any is found where the exception is there for Windows 10 (don't install the Windows 10 update)

Please install a program like Speccy or HWMonitor to monitor the temperatures.
Please let me know what the temperatures are at idle & under load.




BSOD issues - F4 error Diagnostics Test BSOD issues - F4 error
 System File Check

Please try following:
  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

Make a photo of the result and post it.
My System SpecsSystem Spec
10 Jun 2016   #5
maxomous

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

SSD Firmware is up to date.
there was a BIOS update and windows updates all up to do date, seemed to get better for a few days but Ive since had 3 '7a' bluescreens in 2 days... (Ive only ever seen 'F4' BSODs before now) i've uploaded DM log again in case there was 2 issues and one is now fixed from the bios update.

System file check resulted in the following:
"Windows Resource Protection did not find any integrity violations."

speccy results at idle are:

Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 4790K @ 4.00GHz 25 C
Haswell 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 1199MHz (11-13-13-31)
Motherboard
MSI Z97S SLI Krait Edition (MS-7922) (SOCKET 0) 30 C
Graphics
DELL U2414H (1920x1080@59Hz)
Intel HD Graphics 4600 (MSI)
Storage
223GB KINGSTON SV300S37A240G ATA Device (SSD) 26 C
Optical Drives
No optical disk drives detected
Audio
Intel Display Audio

i ran a high res render but didnt see any temp rise much higher than a degree over these figures


Attached Files
File Type: zip MAXOMOUS-PC-10_06_2016_161046_93.zip (2.28 MB, 3 views)
My System SpecsSystem Spec
10 Jun 2016   #6
axe0

Windows 10 Pro
 
 

There are no dumps present, next time a crash occurs make a photo of it and post it.
My System SpecsSystem Spec
10 Jun 2016   #7
maxomous

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just had an F4 bsod but missed the pop up on start up:

https://drive.google.com/file/d/0B6r...ew?usp=sharing
My System SpecsSystem Spec
11 Jun 2016   #8
axe0

Windows 10 Pro
 
 

Lets run the tests for the most occuring cause with 0xF4 & 0x7A, this combination with no dumps are indications towards the hard drive.



BSOD issues - F4 error Diagnostics Test BSOD issues - F4 error
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the error scan,
  • the health,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
My System SpecsSystem Spec
11 Jun 2016   #9
maxomous

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

SeaTools no use as I have an SSD,
ran chkdsk, no major issues,

On HDTune:

Error Scan screenshot attached,
Benchmark screenshot attached

Health -

HD Tune: KINGSTON SV300S37A240G Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 95 95 50 163107055 Ok
(05) Reallocated Sector Count 100 100 3 0 Ok
(09) Power On Hours Count 100 100 0 17 Ok
(0C) Power Cycle Count 100 100 0 23 Ok
(AB) (unknown attribute) 100 100 0 0 Ok
(AC) (unknown attribute) 100 100 0 0 Ok
(AE) (unknown attribute) 0 0 0 8 Ok
(B1) (unknown attribute) 0 0 0 2 Ok
(B5) (unknown attribute) 100 100 0 0 Ok
(B6) (unknown attribute) 100 100 0 0 Ok
(BB) (unknown attribute) 100 100 0 0 Ok
(BD) (unknown attribute) 29 37 0 2424861 Ok
(C2) Temperature 29 37 0 2424861 Ok
(C3) Hardware ECC Recovered 120 120 0 163107055 Ok
(C4) Reallocated Event Count 100 100 3 0 Ok
(C9) TA Counter Detected 120 120 0 163107055 Ok
(CC) Soft ECC Correction 120 120 0 163107055 Ok
(E6) GMR Head Amplitude 100 100 0 100 Ok
(E7) Temperature 98 98 11 1 Ok
(E9) (unknown attribute) 0 0 0 -5166 Ok
(EA) (unknown attribute) 0 0 0 42 Ok
(F1) (unknown attribute) 0 0 0 42 Ok
(F2) (unknown attribute) 0 0 0 676 Ok
(F4) (unknown attribute) 99 99 10 5701682 Ok

Power On Time : 17
Health Status : Ok


Attached Images
BSOD issues - F4 error-hdtune_benchmark_kingston_sv300s37a240g.png BSOD issues - F4 error-hdtune_error_scan_kingston_sv300s37a240g.png 
My System SpecsSystem Spec
11 Jun 2016   #10
axe0

Windows 10 Pro
 
 

Thanks for reminding me about your specs

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:

My System SpecsSystem Spec
Reply

 BSOD issues - F4 error




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