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Windows 7: Repeat BSOD: Interrupt Exception Not Handled

23 May 2016   #1
Hardac

Windows 7 x64
 
 
Repeat BSOD: Interrupt Exception Not Handled

Boots fine, then crashes consistently after about 10min of on time. No recent changes of any kind that I can think of.

In the past 6 months or so I've been slowly having little troubles with my 3-4 year old SSD. Its only a 60GB drive and I've been bad about keeping it pretty full. Could the drive be going?

Thank you!




Attached Files
File Type: zip HARDAC-Mon_05_23_2016_202334_16.zip (2.13 MB, 1 views)
My System SpecsSystem Spec
.
24 May 2016   #2
Hardac

Windows 7 x64
 
 

Hate to pester, really need help with this. Still can't figure anything out on this end.

/bump
My System SpecsSystem Spec
25 May 2016   #3
axe0

Windows 10 Pro
 
 

Hi Hardac,

FYI bumping threads is not allowed as it is useless and it has a few other problems like your thread being removed from the unanswered threads list where we look first (usually) and thus decreasing the chance of someone looking into your thread as it gives the appearance that you're being helped.

I have 2 suggestions for now,
  1. Update the Marvell controller drivers or change the SATA connection &
  2. Update/reinstall the Realtek LAN drivers.
https://www.asus.com/Motherboards/SA...Desk_Download/

Code:
fffff880`03120b18  fffff880`010618b5*** WARNING: Unable to verify timestamp for mv91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mv91xx.sys
 mv91xx+0x2c8b5
// Marvell controller driver being flagged

fffff880`031208e8  fffff880`0f013752Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x13752
// Realtek LAN driver being flagged

6: kd> lmvm mv91xx
Browse full module list
start             end                 module name
fffff880`01000000 fffff880`0108c000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mv91xx.sys
    Image name: mv91xx.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Dec 25 07:45:39 2009 (4B345F93)
    CheckSum:         0004E351
    ImageSize:        0008C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

6: kd> lmvm Rt64win7
Browse full module list
start             end                 module name
fffff880`0f000000 fffff880`0f085000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jun 10 08:33:15 2011 (4DF1BAAB)
    CheckSum:         0008B67F
    ImageSize:        00085000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
.

25 May 2016   #4
Hardac

Windows 7 x64
 
 

Oh, that would make sense, my apologies for the bump. Thank you very much, I will give it a try tonight after work.
My System SpecsSystem Spec
26 May 2016   #5
Hardac

Windows 7 x64
 
 

I have done as you suggested.

1. I tried reinstalling the Marvell drivers, but I am prompted that they are the up to date with the newest available. I have put my one drive that is running SATA (my DVD-RW) into a different SATA port and I was still have the same crash. I unplugged the DVD-RW entirely and am still crashing. In the BIOS my two hard drives are running IDE (as labeled), so I didn't mess with those.
2. I have updated my Realtek LAN drivers.

I'm still regrettably having crashes consistently with the same errors. If it helps, the code I get is
0x000003d.

Would a new dump file help?

If I continue with the problems, would a clean install of Win 7 possible fix them?

Thank you all for the help, I know this is probably largely volunteer and I appreciate what you guys and gals are doing for the community.
My System SpecsSystem Spec
27 May 2016   #6
axe0

Windows 10 Pro
 
 

A new dump would help yes, but please upload it as you did in the first post > using the DM Log Collector
My System SpecsSystem Spec
27 May 2016   #7
Hardac

Windows 7 x64
 
 

Here you have it.

And again and again, thank you.


Attached Files
File Type: zip HARDAC-Fri_05_27_2016_160005_38.zip (3.06 MB, 1 views)
My System SpecsSystem Spec
28 May 2016   #8
axe0

Windows 10 Pro
 
 

Quote:
If I continue with the problems, would a clean install of Win 7 possible fix them?
Most likely yes, if you do not install the Marvell drivers.

Could you remove the Marvell device drivers in device manager please.
My System SpecsSystem Spec
30 May 2016   #9
Hardac

Windows 7 x64
 
 

So as you requested, I uninstalled the SATA drivers.

Regrettably the system is still crashing, and looking under the Device Manager seems to have the exact drivers I just uninstalled. Clicking "Update Driver Software" comes back telling me I have the best drivers available installed.

Sorry it took me the weekend to do this, busy weekend. Hope you're enjoying the holiday.
My System SpecsSystem Spec
30 May 2016   #10
axe0

Windows 10 Pro
 
 

Holiday?

Device manager rarely does update drivers.

Could you try different cables please.
My System SpecsSystem Spec
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 Repeat BSOD: Interrupt Exception Not Handled




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