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Windows 7: BSOD using PCI device, 0x124

01 Jun 2016   #1
atalanov

Windows 7 Enterprise x64
 
 
BSOD using PCI device, 0x124

Hello,

I have a new system that I built and I am getting a BSOD. The system specs:
Intel Core i7-5960X Haswell-E 8-core 3.0 GHz
Asus Rog Rampage V Extreme Mobo
WD Black WD6001FZWX 6TB 7200 RPM 128MB Cache SATA drive
PNY Quadro K620 2GB Graphics card
LG Black 16X BD-R 2X BD-RE 16X DVD
Samsung SM951 512 GB SSD
128 (8x16) GB Ram, Corsair Vengeance LPX 2400

I am using a PCI device (Alazartech ATS850), bridged to the computer using a PCI-PCIE bridge from startech and PCIE extension cables, to take measurements using software provided with the ATS850 device. After taking measurements for about 5 minutes with the software, the computer crashes with a BSOD, saying that the system encountered an unrecoverable hardware error and giving a 0x124 address. The crash occurs about 80% of the time, and I have been able to take measurements for about 40 minutes before, where I stopped the measurements without the system crashing. It seems the system is not generating minidump files for these crashes (the minidump files present are from previous crashes).

Upon checking the Event Viewer after such a crash, there are no events leading up to the crash. I monitored the CPU/RAM usage and temperatures leading up to the crash and they all seemed fine.

Help is greatly appreciated, thanks.




Attached Files
File Type: zip Computer_Wed_06_01_2016_131259_65.zip (1.16 MB, 1 views)
My System SpecsSystem Spec
.
01 Jun 2016   #2
atalanov

Windows 7 Enterprise x64
 
 

I tried it again, and this time the computer crashed about 20 seconds into the process and generated a minidump file. I have attached to this post a new .zip file with the updated information, which includes the new minidump file.


Attached Files
File Type: zip Computer-Wed_06_01_2016_140655_17.zip (1.19 MB, 2 views)
My System SpecsSystem Spec
03 Jun 2016   #3
axe0

Windows 10 Pro
 
 

Remove Daemon tools & ASUS software and let us know if the crashes continue.
My System SpecsSystem Spec
.

03 Jun 2016   #4
atalanov

Windows 7 Enterprise x64
 
 

Hi, thank you for your response. Since my last post I had removed the m.2 SSD which I believe is on the PCIe bus, which did not help. I uninstalled Daemon Tools and all ASUS software that I could find in Control Panel/Remove Programs. The BSOD still occurred, and a minidump was not generated. The BSOD states "Collecting data for crash dump" and then "Initializing disk for crash dump" and then the BSOD just stays there and doesn't do anything. What should be the next course of action? If helpful, I have attached another system log from directly after rebooting after the crash.


Attached Files
File Type: zip Computer_Fri_06_03_2016_165923_32.zip (1.33 MB, 0 views)
My System SpecsSystem Spec
03 Jun 2016   #5
axe0

Windows 10 Pro
 
 




BSOD using PCI device, 0x124 STOP 0x124 Troubleshooting BSOD using PCI device, 0x124
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




BSOD using PCI device, 0x124 ONE BSOD using PCI device, 0x124
 CPU TEST

Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.




BSOD using PCI device, 0x124 TWO BSOD using PCI device, 0x124
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it please.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.




BSOD using PCI device, 0x124 THREE BSOD using PCI device, 0x124
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Post screenshots/photos of the test results

Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the error scan,
  • the health,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.




BSOD using PCI device, 0x124 FOUR BSOD using PCI device, 0x124
 GPU TEST

Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.
My System SpecsSystem Spec
15 Jun 2016   #6
atalanov

Windows 7 Enterprise x64
 
 

I ran all the tests. Because of the large amount of memory, the memory test took a little over a week. See the attached pdf.

It seems there were no errors or problems, except for the hard drive did not pass the short drive self test the first time for some reason. It passed it the second time, and it passed the short and long generic tests.

What should be the next thing to try to resolve this issue? Do you think the problem is the hard drive?


Attached Files
File Type: pdf results pdf.pdf (2.72 MB, 3 views)
My System SpecsSystem Spec
15 Jun 2016   #7
axe0

Windows 10 Pro
 
 

It would be better to run chkdsk C: /r command in admin command prompt again for a few times (2-3)

I hope you noted the temperatures?
My System SpecsSystem Spec
18 Jun 2016   #8
atalanov

Windows 7 Enterprise x64
 
 

I set up check disk to run twice from command prompt, although since the disk was in the use because the OS was running, I had to restart and have checkdisk run on system startup.

Results are attached.

In regards to the temperatures during the original series of tests, I noted the CPU temps were stable around 60 degrees C for the entire duration of the CPU stress test.


Attached Thumbnails
BSOD using PCI device, 0x124-12-check-disk-results-2.jpg   BSOD using PCI device, 0x124-13-check-disk-results-3.jpg  
My System SpecsSystem Spec
18 Jun 2016   #9
axe0

Windows 10 Pro
 
 

/r recovers readable data and fixes errors as it includes parameter /f, however it needs to be done outside Windows hence why you need to reboot.
My System SpecsSystem Spec
18 Jun 2016   #10
atalanov

Windows 7 Enterprise x64
 
 

The two pictures that I just posted with check disk results were run with the option /r.

What should I do further to try to fix this problem?
My System SpecsSystem Spec
Reply

 BSOD using PCI device, 0x124




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