BSOD caused by AMD Graphics Driver

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  1. Zer
    Posts : 15
    Microsoft Windows 7 Home Basic 64 Bit
       #1

    BSOD caused by AMD Graphics Driver


    I need a bit of help in installing the graphics drivers on my laptop. It's been bugging me for a long time.
    My laptop's a Samsung Notebook Series 3. It's GPU is supposed to be AMD HD 7670M. Thing is whenever I install the drivers, be it from the Samsung or AMD website, it always gives me a BSOD. It has different error codes, but it usually starts with the atikmpag.sys code. It differs from then on. I had concluded that the graphics card is the main culprit because I have the Standard VGA drivers on here and it doesn't BSOD on me.

    I did a clean install of Windows 7 using the Recovery Disc.
    Another thing to mention is I brought this laptop to a technician a few months back to upgrade its RAM. They updated my drivers for free. They connected and external HDD and used some sort of software, I don't know which but it sure did bring back the AMD drivers flawlessly. No blue screens, no crashes, and it definitely made me play games at a stable frame rate. Before they fixed it, I was using Standard VGA drivers too.

    I have done a bit of tinkering and tried the following:
    -Uninstalling the AMD drivers using the AMD Uninstall Tool and reinstalling
    -Using the command prompt to expand the atikmpag.sys
    -Installing different kinds of versions of the AMD drivers

    Other things to note:
    -One time after installing the drivers it didn't produce a BSOD, it shut down unexpectedly and give a BSOD after rebooting just before the Windows logo
    -Safe mode works and it's what I'm using right now

    This is my first time posting in the forums, I'll be your eyes and ears for the duration of fixing this. Thanks in advance!
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!

    Run MemTest86+ for at least 8 passes, It must be MemTest86+. RAM - Test with Memtest86+

    Run SeaTools(DO NOT RUN FOR SSDS) SeaTools for DOS and Windows - How to Use
      My Computer


  3. Zer
    Posts : 15
    Microsoft Windows 7 Home Basic 64 Bit
    Thread Starter
       #3

    Memtest went through 8 passes without any errors

    As for the Seatools, I get an error concerning SpawnCLR.dll. The specified module can't be found.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Okay, good. As for SeaTools, can you please run the DOS version? It's better to run the DOS version.
      My Computer


  5. Zer
    Posts : 15
    Microsoft Windows 7 Home Basic 64 Bit
    Thread Starter
       #5

    Booted Seatools from BIOS, it said that no hard drives were found.
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Hmm, try GSmartControl.
      My Computer


  7. Zer
    Posts : 15
    Microsoft Windows 7 Home Basic 64 Bit
    Thread Starter
       #7

    Ran it, what should I be looking for here?
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    Single click each drive to see Drive Information to identify your drive, after that double-click the drive to see Detailed Device Information and finally click on the Attributes tab and tell me if you see any red or pink entries.
      My Computer


  9. Zer
    Posts : 15
    Microsoft Windows 7 Home Basic 64 Bit
    Thread Starter
       #9

    There's one pink entry.
    ID 196
    Reallocation Event Count

    Here's a screenshot
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    There's nothing to be worried about there, but one thing to keep in mind is that some of the entries say 'pre-failure' which of course means that it is close to failing. I would suggest to back up your data regularly so important stuff doesn't get lost. Although it says pre-failure I would suggest trying another hard drive to be completely safe that it isn't your hard drive so we can rule that out.
      My Computer


 
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