Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD caused by AMD Graphics Driver

04 Jun 2016   #1
Zer

Microsoft Windows 7 Home Basic 64 Bit
 
 
BSOD caused by AMD Graphics Driver

I need a bit of help in installing the graphics drivers on my laptop. It's been bugging me for a long time.
My laptop's a Samsung Notebook Series 3. It's GPU is supposed to be AMD HD 7670M. Thing is whenever I install the drivers, be it from the Samsung or AMD website, it always gives me a BSOD. It has different error codes, but it usually starts with the atikmpag.sys code. It differs from then on. I had concluded that the graphics card is the main culprit because I have the Standard VGA drivers on here and it doesn't BSOD on me.

I did a clean install of Windows 7 using the Recovery Disc.
Another thing to mention is I brought this laptop to a technician a few months back to upgrade its RAM. They updated my drivers for free. They connected and external HDD and used some sort of software, I don't know which but it sure did bring back the AMD drivers flawlessly. No blue screens, no crashes, and it definitely made me play games at a stable frame rate. Before they fixed it, I was using Standard VGA drivers too.

I have done a bit of tinkering and tried the following:
-Uninstalling the AMD drivers using the AMD Uninstall Tool and reinstalling
-Using the command prompt to expand the atikmpag.sys
-Installing different kinds of versions of the AMD drivers

Other things to note:
-One time after installing the drivers it didn't produce a BSOD, it shut down unexpectedly and give a BSOD after rebooting just before the Windows logo
-Safe mode works and it's what I'm using right now

This is my first time posting in the forums, I'll be your eyes and ears for the duration of fixing this. Thanks in advance!




Attached Files
File Type: zip NITRATEZERO-PC-Sat_06_04_2016_160516_19.zip (821.9 KB, 3 views)
My System SpecsSystem Spec
.
04 Jun 2016   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!

Run MemTest86+ for at least 8 passes, It must be MemTest86+. RAM - Test with Memtest86+

Run SeaTools(DO NOT RUN FOR SSDS) SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
04 Jun 2016   #3
Zer

Microsoft Windows 7 Home Basic 64 Bit
 
 

Memtest went through 8 passes without any errors

As for the Seatools, I get an error concerning SpawnCLR.dll. The specified module can't be found.
My System SpecsSystem Spec
.

05 Jun 2016   #4
Laith

Windows 10 Professional x64
 
 

Okay, good. As for SeaTools, can you please run the DOS version? It's better to run the DOS version.
My System SpecsSystem Spec
05 Jun 2016   #5
Zer

Microsoft Windows 7 Home Basic 64 Bit
 
 

Booted Seatools from BIOS, it said that no hard drives were found.
My System SpecsSystem Spec
05 Jun 2016   #6
Laith

Windows 10 Professional x64
 
 

Hmm, try GSmartControl.
My System SpecsSystem Spec
05 Jun 2016   #7
Zer

Microsoft Windows 7 Home Basic 64 Bit
 
 

Ran it, what should I be looking for here?
My System SpecsSystem Spec
05 Jun 2016   #8
Laith

Windows 10 Professional x64
 
 

Single click each drive to see Drive Information to identify your drive, after that double-click the drive to see Detailed Device Information and finally click on the Attributes tab and tell me if you see any red or pink entries.
My System SpecsSystem Spec
05 Jun 2016   #9
Zer

Microsoft Windows 7 Home Basic 64 Bit
 
 

There's one pink entry.
ID 196
Reallocation Event Count

Here's a screenshot
My System SpecsSystem Spec
05 Jun 2016   #10
Laith

Windows 10 Professional x64
 
 

There's nothing to be worried about there, but one thing to keep in mind is that some of the entries say 'pre-failure' which of course means that it is close to failing. I would suggest to back up your data regularly so important stuff doesn't get lost. Although it says pre-failure I would suggest trying another hard drive to be completely safe that it isn't your hard drive so we can rule that out.
My System SpecsSystem Spec
Reply

 BSOD caused by AMD Graphics Driver




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Caused by driver ntoskrnl.exe
I have had my computer BSOD twice (at leased 5 times now) in the past couple of days for seemingly no reason at random times. My computer temps are all bellow 40c after reboot and I have nothing overclocked. *update Nov 19.* Most BSod seem to happen when playing games. Mainly GTA 5 Online and...
BSOD Help and Support
AMD graphics driver has caused BSoD
I have Win 7 64 bit OS, HP P6-2203a computer with CPU/GPU combined A8-8550,8GB memory and a HD7450 graphics card,the GPU intergrated into the GPU is HD7560D.I started to get a message that my graphics driver needed to be updated so I downloaded the latest AMD catalyst driver from the AMD site with...
Graphic Cards
BSOD -(caused by optimus?)- when both graphics cards enabled
so I was a happy user with my laptop some problems like a 30 second black screen before login but w/e everything else was fine then i started up my laptop and went to load into a game of LoL and BSOD Nvlddmd.sys error pops up then the error persisted to happen whenever i booted into windows without...
BSOD Help and Support
BSOD caused by graphics card, or is there something else amiss?
I have been suffering from BSOD crashes for a while now and they seem to be really random. Sometimes my computer will give me BSOD on startup, can be several times in a row or just the once. Other times, my computer will have been on for a while and I will be in the middle of something when it...
BSOD Help and Support
BSOD Caused Graphics Card to disappear from Device Manager
I'm using an Alienware M17x R4 with an Nvidia GeForce GTX 660m. I've been using this laptop for about 3 months now and everything has been running fine. Yesterday, I was playing Skyrim testing out a new mod from nexusmods. I've read on the description and comments and there were no problems...
Graphic Cards
BSOD, I think caused by the Nvidia Graphics Card
Hello everyone, I own an Asus n61jv notebook with a core i5 processor, 4GB of RAM, and two video cards:one integrated from Intel and one from Nvidia, GT 325M. I had some problems with powering it since the beginning and took it to the service. On return, on Ubuntu everything was fine, but...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App