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Windows 7: Random BSOD after installing Netgear A6210 Wifi Adapter

04 Jun 2016   #1
gibernau

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Random BSOD after installing Netgear A6210 Wifi Adapter

Hi,

My desktop encountered some random BSODs after installing the Wifi adapter.

Also, my desktop had random freezes too and I'm not sure if the freezes and BSODs are related.

I've attached the zipped file for the BSODs.




Attached Files
File Type: zip TOH-PC-Sat_06_04_2016_211100_92.zip (1.04 MB, 2 views)
My System SpecsSystem Spec
.
04 Jun 2016   #2
axe0

Windows 10 Pro
 
 

Hi gibernau,

Welcome to the 7forums

Please visit Windows Update and check for updates, install all updates available with the exception for Windows 10 update.
You have only 151 hotfixes installed while most others have a few hundreds.
Code:
Hotfix(s):                 151 Hotfix(s) Installed.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff. Please note that the PSU, cooling and other used stuff are not mentioned in the tool.
How to fill in your system specs:

My System SpecsSystem Spec
05 Jun 2016   #3
gibernau

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi axe0,

I filled up the system specs as mentioned. Hope it will help in troubleshooting the problem.

I tried to download and install updates but couldn't do it as my computer kept freezing or turning into black screen when it was running windows update.
My System SpecsSystem Spec
.

05 Jun 2016   #4
axe0

Windows 10 Pro
 
 

Do the freezes occur when you only download updates or also with installation?

Please run following tests on your hard drives/partitions



Random BSOD after installing Netgear A6210 Wifi Adapter Diagnostics Test Random BSOD after installing Netgear A6210 Wifi Adapter
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the error scan,
  • the health,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
My System SpecsSystem Spec
10 Jun 2016   #5
gibernau

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry for the late reply, I've been trying to do the tests for the past few days.

However, the computer froze when I was doing error scan for my 300GB hard disk using HD Tunes and it froze again when I was doing Long Generic Tests for both 300GB and 500GB hard disks using SEA Tools.

I've attached the images for the tests I managed to complete.


Attached Thumbnails
Random BSOD after installing Netgear A6210 Wifi Adapter-hd-tune-benchmark-300gb-hdd.jpg   Random BSOD after installing Netgear A6210 Wifi Adapter-hd-tune-benchmark-500gb-hdd.jpg   Random BSOD after installing Netgear A6210 Wifi Adapter-hd-tune-error-scan-300gb-hdd-before-computer-froze-.jpg   Random BSOD after installing Netgear A6210 Wifi Adapter-hd-tune-health-300gb-hdd-1.jpg   Random BSOD after installing Netgear A6210 Wifi Adapter-hd-tune-health-300gb-hdd-2.jpg  

Random BSOD after installing Netgear A6210 Wifi Adapter-hd-tune-health-500gb-hdd.jpg   Random BSOD after installing Netgear A6210 Wifi Adapter-sea-tools-short-dst.jpg   Random BSOD after installing Netgear A6210 Wifi Adapter-sea-tools-short-generic.jpg  
My System SpecsSystem Spec
10 Jun 2016   #6
axe0

Windows 10 Pro
 
 

Your Samsung drive may be failing, did you run chkdsk on it?
My System SpecsSystem Spec
10 Jun 2016   #7
gibernau

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I tried running chkdsk on it but the computer froze before it could be completed. :/
My System SpecsSystem Spec
10 Jun 2016   #8
axe0

Windows 10 Pro
 
 

Did you try running it offline or online? Online is in Windows, offline is when Windows hasn't loaded.
My System SpecsSystem Spec
10 Jun 2016   #9
gibernau

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hmmm, I'm not sure because the chkdsk starts after the "starting windows" screen. And my chkdsk screen is the image that I found online. So is that online or offline?


Attached Images
Random BSOD after installing Netgear A6210 Wifi Adapter-chkdsk_reboot_progress.png 
My System SpecsSystem Spec
10 Jun 2016   #10
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
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 Random BSOD after installing Netgear A6210 Wifi Adapter




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