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Windows 7: BSOD without the BSOD cause I lose input to monitors

15 Jun 2016   #11
axe0

Windows 10 Pro
 
 

Uninstall any 3rd party AV and use MSE instead
Microsoft Security Essentials - Microsoft Windows


Please check in Google Chrome if hardware acceleration is enabled:
  1. In the right upper corner, click on {setting image} and choose settings.
  2. Scroll down and click on 'advanced settings', scroll all the way to the end of the settings.
  3. In the part 'system' is the option to enable/disable hardware acceleration.
  4. If this option is enabled, disable it and let me know how it goes.
Hardware acceleration makes Google Chrome using hardware to execute some functionality faster than possible with software, this however could sometimes cause problems.


My System SpecsSystem Spec
.
24 Jun 2016   #12
joey6000

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hardware acceleration has been off. only have Microsoft security essentials now and problem is sadly still occurring
My System SpecsSystem Spec
25 Jun 2016   #13
axe0

Windows 10 Pro
 
 

Did you remove Tweakbit yet?
My System SpecsSystem Spec
.

25 Jun 2016   #14
joey6000

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes, problem is still the same, freezes about once or twice daily, without creating a dump file
My System SpecsSystem Spec
25 Jun 2016   #15
axe0

Windows 10 Pro
 
 

A freeze is NOT the same as a BSOD.
Only a BSOD creates a dump, a BSOD is the ONLY crash where Windows can prevent (more) corruption because Windows can respond to this crash.

For freeze problems you better start a new thread at the performance forum.
My System SpecsSystem Spec
26 Jun 2016   #16
joey6000

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I understand its two different things, but I'm almost certain it's the same issue. before it would only write a dump file without showing a BSOD, now it's not doing either. my computer froze in quick successions last night, however at one of the crashes it restarted itself promptly, the other two were the usual. When I restarted my computer today I was prompted to reset BIOS settings because of an issue with the clock.
My System SpecsSystem Spec
26 Jun 2016   #17
axe0

Windows 10 Pro
 
 

You are also almost certain the problem is hardware related, so lets check the hardware



BSOD without the BSOD cause I lose input to monitors Diagnostic Troubleshooting BSOD without the BSOD cause I lose input to monitors
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




BSOD without the BSOD cause I lose input to monitors ONE BSOD without the BSOD cause I lose input to monitors
 CPU TEST

Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.




BSOD without the BSOD cause I lose input to monitors TWO BSOD without the BSOD cause I lose input to monitors
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it please.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.




BSOD without the BSOD cause I lose input to monitors THREE BSOD without the BSOD cause I lose input to monitors
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Post screenshots/photos of the test results

Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the error scan,
  • the health,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.




BSOD without the BSOD cause I lose input to monitors FOUR BSOD without the BSOD cause I lose input to monitors
 GPU TEST

Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.
My System SpecsSystem Spec
26 Jun 2016   #18
joey6000

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the continued help. will post results later today
My System SpecsSystem Spec
27 Jun 2016   #19
joey6000

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I've completed all the steps except for the memtest, those results I'll have in the morning.

Also I've been noticing lately it happens more frequently when I'm watching a full screen show online, more so than when I'm actually running games, not sure what to make of that.

Results are attached

Thanks again


Attached Files
File Type: zip Results.zip (5.91 MB, 1 views)
My System SpecsSystem Spec
28 Jun 2016   #20
axe0

Windows 10 Pro
 
 

It looks like your GPU is overheating, 90C is too hot.
From the screenshot the fan is at 58%, is it possible to boost that a little?
My System SpecsSystem Spec
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 BSOD without the BSOD cause I lose input to monitors




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