BSOD without the BSOD cause I lose input to monitors

Page 2 of 7 FirstFirst 1234 ... LastLast

  1. Posts : 7,050
    Windows 10 Pro
       #11

    Uninstall any 3rd party AV and use MSE instead
    Microsoft Security Essentials - Microsoft Windows


    Please check in Google Chrome if hardware acceleration is enabled:
    1. In the right upper corner, click on {setting image} and choose settings.
    2. Scroll down and click on 'advanced settings', scroll all the way to the end of the settings.
    3. In the part 'system' is the option to enable/disable hardware acceleration.
    4. If this option is enabled, disable it and let me know how it goes.

    Hardware acceleration makes Google Chrome using hardware to execute some functionality faster than possible with software, this however could sometimes cause problems.
      My Computer


  2. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    Hardware acceleration has been off. only have Microsoft security essentials now and problem is sadly still occurring
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #13

    Did you remove Tweakbit yet?
      My Computer


  4. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    Yes, problem is still the same, freezes about once or twice daily, without creating a dump file
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #15

    A freeze is NOT the same as a BSOD.
    Only a BSOD creates a dump, a BSOD is the ONLY crash where Windows can prevent (more) corruption because Windows can respond to this crash.

    For freeze problems you better start a new thread at the performance forum.
      My Computer


  6. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    I understand its two different things, but I'm almost certain it's the same issue. before it would only write a dump file without showing a BSOD, now it's not doing either. my computer froze in quick successions last night, however at one of the crashes it restarted itself promptly, the other two were the usual. When I restarted my computer today I was prompted to reset BIOS settings because of an issue with the clock.
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #17

    You are also almost certain the problem is hardware related, so lets check the hardware :)



    Diagnostic Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.




    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

       Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Post screenshots/photos of the test results

    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.
      My Computer


  8. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    Thanks for the continued help. will post results later today :)
      My Computer


  9. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    I've completed all the steps except for the memtest, those results I'll have in the morning.

    Also I've been noticing lately it happens more frequently when I'm watching a full screen show online, more so than when I'm actually running games, not sure what to make of that.

    Results are attached

    Thanks again
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #20

    It looks like your GPU is overheating, 90C is too hot.
    From the screenshot the fan is at 58%, is it possible to boost that a little?
      My Computer


 
Page 2 of 7 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:02.
Find Us