Random freezes and BSOD's - most related to MEMORY_MANAGEMENT

theironeddie · 09 Jun 2016

Hi,
I've had frequent computer freezes (Screen frozen, no response, only solution is to use the power button to turn my computer off) and some BSOD's. (the freezing is more frequent, a few times a week)

My processor is relatively new (6 months, I'd say), but I can't tell if problems started with that installation. No other new hardware.

Ran memtest86 (v.4.3.7) 5 passes, no errors found.

I noticed that my driver ntsokrnl.exe, at the origin of 4 of my BSOD's, doesn't seem to be up to date, but I don't know how to solve this. I have had issues from the start with windows update and several updates were skipped, either by the update tool because they failed, either manually by me after their installation crashed my computer and forced me to revert to previous states. I have no pending updates, but I know that my update history is a hole-filled mess.

I think that my drivers are all up to date. At least I updated all the drivers that I could think of right from the start and a recent check hasn't found new ones.

Thanks for your help,
Eddie

**axe0** · 10 Jun 2016

You are running a Dell Product ID (PID) on a Gigabyte board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

Code:

OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Eddie!
Registered Organization:   
Product ID:                00426-OEM-8992662-00400 <-- Dell PID on Gigabyte board
Original Install Date:     2016-01-09, 12:37:57
System Boot Time:          2016-06-09, 19:41:35
System Manufacturer:       Gigabyte Technology Co., Ltd.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

theironeddie · 10 Jun 2016

Would a repair install from a genuine cd work or do I need to do a clean reinstallation?

**axe0** · 11 Jun 2016

Clean install, a repair install will not remove the crack.