Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when using Windows Media Player - IRQL NOT LESS OR EQUAL error

10 Jun 2016   #1
ROUXJE

Windows 7 Ultimate x64
 
 
BSOD when using Windows Media Player - IRQL NOT LESS OR EQUAL error

Please may you assist me with the BSOD, the OS is usually crashing when using Windows Media Player to view a DVD, the PC will also crash from time to time without warning when the system is idle and the display may freeze when gaming ie. playing FFW.
I have upgraded the memory to 8GB, which was only 4GB previously, and monitoring the stability of the OS for now.




Attached Files
File Type: zip USER-PC-2016_06_10_140207_63.zip (200.1 KB, 3 views)
My System SpecsSystem Spec
.
10 Jun 2016   #2
ROUXJE

Windows 7 Ultimate x64
 
 

FYI, I have evaluated that the additional RAM delayed the BSOD for a few more hours and unfortunately it did not solve the issue. This has only started during the past week, recently.
My System SpecsSystem Spec
11 Jun 2016   #3
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload a new zip.
My System SpecsSystem Spec
.

14 Jun 2016   #4
ROUXJE

Windows 7 Ultimate x64
 
 

OK, I have run the DM Log Collector again and uploaded the new zip.


Attached Files
File Type: zip USER-PC-2016_06_14_102505_09.zip (166.6 KB, 1 views)
My System SpecsSystem Spec
14 Jun 2016   #5
axe0

Windows 10 Pro
 
 

It is even more empty now, try below file
DM_Log_Collector.bat


My System SpecsSystem Spec
14 Jun 2016   #6
ROUXJE

Windows 7 Ultimate x64
 
 

OK, I tried the link you provided and uploaded the zip for you as requested.


Attached Files
File Type: zip USER-PC-2016_06_14_134738_75.zip (158.8 KB, 1 views)
My System SpecsSystem Spec
14 Jun 2016   #7
axe0

Windows 10 Pro
 
 

This is abnormal, it is becoming more and more empty...




BSOD when using Windows Media Player - IRQL NOT LESS OR EQUAL error Diagnostics Test BSOD when using Windows Media Player - IRQL NOT LESS OR EQUAL error
 System File Check

Please try following:
  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

Make a photo of the result and post it.
My System SpecsSystem Spec
14 Jun 2016   #8
ROUXJE

Windows 7 Ultimate x64
 
 

Please try this link to view the log https://drive.google.com/file/d/0B-r...ew?usp=sharing


Attached Thumbnails
BSOD when using Windows Media Player - IRQL NOT LESS OR EQUAL error-result.png  
My System SpecsSystem Spec
14 Jun 2016   #9
axe0

Windows 10 Pro
 
 

Your Windows installation is heavily corrupted, I suggest that you try below tutorial to repair Windows.
Repair Install

When the repair install has finished, follow above instructions for System File Check again please.
My System SpecsSystem Spec
26 Jun 2016   #10
ROUXJE

Windows 7 Ultimate x64
 
 

I decided to do a Clean Install, and appreciate all your advice.
So far so good, no BSOD.
Thank you axe0


Attached Thumbnails
BSOD when using Windows Media Player - IRQL NOT LESS OR EQUAL error-untitled.png  
My System SpecsSystem Spec
Reply

 BSOD when using Windows Media Player - IRQL NOT LESS OR EQUAL error




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when media is playing (driver irql not less or equal)
Hello! Thank you in advance for helping me out. This happened when I was listening to music and when I was watching a video on youtube. I read that these errors are usually caused by old drivers. I just reformatted this machine last night and installed all new drivers so perhaps there is an old...
BSOD Help and Support
BSOD: Driver IRQL Not less than or Equal Error
Hi, I am getting random BSOD: Driver IRQL Not less than or Equal Error that I can't seem to rectify. It started occuring after using driver pack solution which has since been uninstalled. System specs and requested diagnostics tool info attached. Any help will be greatly appreciated.
BSOD Help and Support
BSOD giving error driver irql not less or equal
hi i recently bought a toshiba c660 289 about a month ago.i got a BSOD once before but recently iv had instances were iv been getting 5 such incidences in a day!I`m starting to think google chrome might be the cause but i need an expert to clarify for me.i attached all the files as instructed.any...
BSOD Help and Support
bsod crashing error not less or equal too (irql)
i just started getting this error yesterday with the bsod, not less or equal too. the bsod screen shuts down as soon as i can read it more thoro.i found a repair.bat file that lets me at least have 15-20 min of my computer to send you this post for help. attached i have did the seven forums, post...
BSOD Help and Support
IRQL not equal BSOD error
Hi guys, Basically I keep getting this error, I've just received the laptop back from PC World and its still happening. Any help would be great as trying to do uni work on this machine is a nightmare as it keeps cutting. Heres an example error: ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App