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Windows 7: Recurring BSOD crash on shut down.

14 Jun 2016   #1
catsaregood4you

Windows 7 Home Premium, 64-bit
 
 
Recurring BSOD crash on shut down.

This has happened quite a few times. I will be minding my own business on YouTube or something and suddenly the internet will stop working. I'll check the router and modem. No issue there. I come back to my tower and attempt to reset my wireless network adapter and that works like, 75% of the time. The other 25%, it tells me some crap. Next I try unpluging my little Linksys USB antenna and it still wont fix it. So I think to myself, "Maybe if I restart my computer, the problem will be fixed when it re-boots." Nope. My computer looks like it is going to shut down and then BAM! I get the BSOD.

I followed all the instructions for uploading my .dmp files to this site and (I think) they are attached to this message. I have also attached a screen shot of the pop up window Windows gives you when your computer recovers from a crash. The most recent one. Any help with this issue would be greatly appreciated.

Thanks!




Attached Images
Recurring BSOD crash on shut down.-capture.png 
Attached Files
File Type: zip MORAGA-PC-Tue_06_14_2016_160802_99.zip (2.10 MB, 1 views)
My System SpecsSystem Spec
.
15 Jun 2016   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Welcome to the forum,

Code:
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000006, TimeoutCode: Timeout_PCE_Disable_Action - PortData->PortChangeListDone - Timeout trying to set Disable bit
Arg4: fffffa800f24ac80, TimeoutContext - PortData
It's probably that Linksys USB or the port it's plugged into.

I'm stealing this advice from one of the best, I think it will fit with what you need,

Quote   Quote: Originally Posted by Arc
Carrona.org, STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes:
USB device driver

For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.
My System SpecsSystem Spec
01 Jul 2016   #3
catsaregood4you

Windows 7 Home Premium, 64-bit
 
 

Thanks for your help! I got a new WiFi antenna and I have not experienced the BSOD (yet). If the problem happens again, I will follow those instructions for resetting all the USB ports and what not. Thanks again for your help! I really appreciate it.
My System SpecsSystem Spec
.

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 Recurring BSOD crash on shut down.




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