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Windows 7: Did the thing I was told to do only to keep getting BSOD

19 Jun 2016   #31
DonnaB

Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
 
 

Quote   Quote: Originally Posted by noegh555 View Post
I may need to redo it as I need to restart to make it work
Did you reboot the computer after you uninstalled AhnLab? That could be why it is still showing in the log..


My System SpecsSystem Spec
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19 Jun 2016   #32
noegh555

Windows 7 Professional
 
 

Yes and I reuploaded the txt files


Attached Files
File Type: txt Addition.txt (36.9 KB, 6 views)
File Type: txt FRST.txt (45.1 KB, 3 views)
My System SpecsSystem Spec
19 Jun 2016   #33
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

The Mgadiag report is confirming that it is indeed the Korean version
- Highly unlikely to have been shipped with that computer-.
Now there are a couple of other Non standard replies in it
The major ones

Tampered Time Stamp, from a file installed 21 jan 2016
A file mismatch in the file data section - systemcpl
Activex and the associated Admin file is not Registered
(to clear the above KB971033 needs to be installed)
The SLIC table is not showing the Bios Type

Install KB971033
rerun the report, (in normal mode)

Roy
My System SpecsSystem Spec
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19 Jun 2016   #34
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Can you also confirm
Where the install media came from.
Was the original OS W8.

Roy
My System SpecsSystem Spec
19 Jun 2016   #35
noegh555

Windows 7 Professional
 
 

Look I cannot access normal mode at all
My System SpecsSystem Spec
19 Jun 2016   #36
noegh555

Windows 7 Professional
 
 

And for what I can remember it never had W8
My System SpecsSystem Spec
19 Jun 2016   #37
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Easy enough to check if its W7, theres a sticker on the bottom, or in the battery compartment
It will state HP OEM W7 Ultimate and also a back-up key.
If its W8 there will be a small MS logo sticker.

Roy
2016-06-18 12:14 - 2009-07-14 12:37 - 00000000 ____D C:\Windows\registration
This indicates first use(Vista)
My System SpecsSystem Spec
19 Jun 2016   #38
noegh555

Windows 7 Professional
 
 

But what can I do when I cannot access normal mode? I know there is a key under the laptop but can't do anything about it
My System SpecsSystem Spec
20 Jun 2016   #39
noegh555

Windows 7 Professional
 
 
Let me ask again - What can I do now?

Do I need normal mode to get me back

---

Hello,

I have asked about my BSOD before, and thankfully people are politely helping me by asking for files that display all the processes on this laptop.
But, here are my conditions right now - As my condition seem like the only one.

- I CANNOT boot normal mode AT ALL - Most instructions avaliable seem to talk about things I CANNOT do right now
- No search functions - Cannot use start to search up files
- What happened was I was using a virus infected lapton with no way to download MBAM, So I did in safe mode plus disk cleanup and after that I cannot boot it into normal mode
- WINDOWS 7 is unlicenced plus the loss of functions - So even if I find my code I cannot do anything about it - And I cannot find a way to reactivate using safe mode
- As said, this problem has occured after using safe mode to resolve malwares

So I feel like the only option is to reinstall - If I cannot find sources outside that meet my criteria, it feels toast.
My System SpecsSystem Spec
20 Jun 2016   #40
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Safe mode is not for daily usage, as not all drivers are loaded.

As you have been infected and we CANNOT determine exactly what type of malware it is, the SAFEST and recommended solution is a clean re-install.

Make a copy of your personal files first, but scan the recovery media BEFORE you re-install it.

You do have a couple of options, a factory reset from the recovery drive, If you have a set of recovery discs use them, or contact HP for a new set, or lastly purchase a new W7 ultimate
(note W7 ultimate is the most pirated OS and quite hard to come by, if you do purchase a set check the vendor first).
For the first 2 options you will have to use the back-up key on the bottom of your laptop.
This key may well be Korean version specific, and as part of the initial validation it will look for a geographical identifyer in your system, so you may have to complete activation by phone.

Roy
My System SpecsSystem Spec
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 Did the thing I was told to do only to keep getting BSOD




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