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Windows 7: BSOD BCCode 124 between 20 minutes and 5 hours use, day in day out

21 Jun 2016   #1
lopuwin

windows 7 ultimate x64
 
 
BSOD BCCode 124 between 20 minutes and 5 hours use, day in day out

Hi all my system is a 5960x on an asus x99 deluxe with a gtx 690, 32gb (4x8gb) of kingston ddr4 2666 mem and a 480gb m.2 hyper x ssd + some other ssds and a wifi antenna.

Now I've done my research and bccode 124 should usually mean a hardware issue if I'm right? I'm studying compsci but **** me if I can't get my pc to be stable, it's giving me the shits.

Things I've tried:
Nvidia driver clear and reinstall (I did this but I reinstalled the newest driver so I'll try a saved older version soon)
Less Ram, different ram slots,
tightening screws and moving the m.2ssd from pcie to the dedicated m.2 slot. And I had a 120gb ssd which was attached via sata and sata power and hanging from those connections so I made it proper.

Aaaaaand it crashed again after an hours use.

I have a lot of programs in my startup folder like outlook, chrome, sublime, glasswire, flux, etc.. But I really don't want to have to give up using the startup folder.

I wish I could scrape more info than I can out of the crash dumps but if someone here could please try and find any clue as to what is causing it that would be amazing.
It doesn't always BSOD, sometimes the screen will freeze and there's a brrrrrr. The ratio is about half half but there's always the BCCode 124 bsod error report on reboot.

ps. Just finished a 2 hour memtest86 run with no errors, only 2 passes but it's 32gb of ram so it's taking ages. I also did the windows mem test and that gives no errors, neither does AIDA64.

I'll stress test the cpu too

Thank, you.




Attached Files
File Type: zip dumps.zip (152.5 KB, 2 views)
File Type: zip ROOT-PC-Wed_22_06_2016_163431_32.zip (1.33 MB, 2 views)
My System SpecsSystem Spec
.
22 Jun 2016   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello Iopuwin and welcome to the forums. I will look at the dump files and see if I can see something. I have the same board as you with a 5930K in it. I thought I my be able to help a little with it. If you are overclocking anything, please set everything back to defaults (F5) in BIOS. Please do that at least until we get you more stable.

As many details of your hardware as you can give will help. I'm not sure what you use or if you use anything, but I would lik you to get a CPU and a GPU temp monitoring program and monitor your temps for both at all times.

Please run the BSOD posting instructions (Blue Screen of Death (BSOD) Posting Instructions) and upload them here. This will tell you how
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
22 Jun 2016   #3
lopuwin

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Hello Iopuwin and welcome to the forums. I will look at the dump files and see if I can see something. I have the same board as you with a 5930K in it. I thought I my be able to help a little with it. If you are overclocking anything, please set everything back to defaults (F5) in BIOS. Please do that at least until we get you more stable.

As many details of your hardware as you can give will help. I'm not sure what you use or if you use anything, but I would lik you to get a CPU and a GPU temp monitoring program and monitor your temps for both at all times.

Please run the BSOD posting instructions (Blue Screen of Death (BSOD) Posting Instructions) and upload them here. This will tell you how
Screenshots and Files - Upload and Post in Seven Forums
Thank you for the welcome I have used the forum many times for trouble shooting it's a great place.

I don't overclock at the moment because of the instability so rule that out.

As far as hardware, there's a usb 3.0 extension card in a pcie slot.
gtx 690
480gb m.2 ssd
120gb ssd
4tb drive
2tb drive
2tb drive
3 monitors
wifi antenna
4 x 8gb 2666 ddr4 ram

that's really it.

Are those dump files not enough? I'm running another pass on the memtest and fyi last time I ran that it just hung up on the 'this can take a while' cmd line. I'll do it again though if it helps

Also I run cpu z and hwid but should I save the logs for the temps? I could open them on the side and they would show the temp if the crash was just a screen freeze one.

I'll update my post with the proper dump files.
My System SpecsSystem Spec
.

22 Jun 2016   #4
lopuwin

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Hello Iopuwin and welcome to the forums. I will look at the dump files and see if I can see something. I have the same board as you with a 5930K in it. I thought I my be able to help a little with it. If you are overclocking anything, please set everything back to defaults (F5) in BIOS. Please do that at least until we get you more stable.

As many details of your hardware as you can give will help. I'm not sure what you use or if you use anything, but I would lik you to get a CPU and a GPU temp monitoring program and monitor your temps for both at all times.

Please run the BSOD posting instructions (Blue Screen of Death (BSOD) Posting Instructions) and upload them here. This will tell you how
Screenshots and Files - Upload and Post in Seven Forums
added
My System SpecsSystem Spec
22 Jun 2016   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

As expected, the dump file provided very little info other than a general hardware error. That error will mean that it is a general hardware error or a driver is bad enough to cause a piece of hardware to act like it is failing. These are not easy cases usually. We just try checking all hardware we can until we find the bad piece. Please be warned, at some point we will need to run memtest86+ and it will take you somewhere around 36-38 hours to run it. Please, while we are doing this, please don't run any tests or try any fixes unless we ask you to. It can confuse the whole process.

open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

I would also like you to install, if you don't already have it, CPUz (CPU-Z | Softwares | CPUID) Please post screenshots of the CPU, mainboard, Memory and SPD tabs. On the SPD tabs you can select each Dimm Slot. We only need the Dimm Slots that are populated with ram.

How long has this rig been built and did you build it? Has it been having this issue all along or did it start recently? If recently had you just added/replaced any hardware or installed any software? Any info you can give us will make the process easier on both of us.
My System SpecsSystem Spec
22 Jun 2016   #6
lopuwin

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
As expected, the dump file provided very little info other than a general hardware error. That error will mean that it is a general hardware error or a driver is bad enough to cause a piece of hardware to act like it is failing. These are not easy cases usually. We just try checking all hardware we can until we find the bad piece. Please be warned, at some point we will need to run memtest86+ and it will take you somewhere around 36-38 hours to run it. Please, while we are doing this, please don't run any tests or try any fixes unless we ask you to. It can confuse the whole process.

open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

I would also like you to install, if you don't already have it, CPUz (CPU-Z | Softwares | CPUID) Please post screenshots of the CPU, mainboard, Memory and SPD tabs. On the SPD tabs you can select each Dimm Slot. We only need the Dimm Slots that are populated with ram.

How long has this rig been built and did you build it? Has it been having this issue all along or did it start recently? If recently had you just added/replaced any hardware or installed any software? Any info you can give us will make the process easier on both of us.
I'll do all this soon,

before we continue I just ran prime 95 and it crashed within seconds. I rebooted and there was a bccode 124, I ran it again and it crashed within 2 minutes and temps only got to 61C. I was running the blend mode.

Looks like this points to the cpu but prime 95 does do memory stuff although all the memory tests I've done have passed.
My System SpecsSystem Spec
22 Jun 2016   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Thanks for the additional info. In all honesty it won't help to run a pass here and there of memtest. It needs to run 8 consecutive passes all at the same time. These are the instructions I give and I use myself when running it. Memtest86+ is the best test out. When you boot into it with the latest version 5.01, it will say for multicore CPU press a key or for safe mode press another key. DO NOT press anything. It will start in about 5 seconds and will run until you tell it to stop by pressing the Escape Key.

Please Run Memtest86+



information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip


Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

I am not asking you to run this right now unless you want to, but if you decide to, again it will take around 36-38 Hours to run.

If you don't mind, I will look at the rest of the files you uploaded in the morning. It is after 2 AM here, and I need to stop for the night. I'll have the info for you in the morning. I hope that is OK.
My System SpecsSystem Spec
22 Jun 2016   #8
lopuwin

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Thanks for the additional info. In all honesty it won't help to run a pass here and there of memtest. It needs to run 8 consecutive passes all at the same time. These are the instructions I give and I use myself when running it. Memtest86+ is the best test out. When you boot into it with the latest version 5.01, it will say for multicore CPU press a key or for safe mode press another key. DO NOT press anything. It will start in about 5 seconds and will run until you tell it to stop by pressing the Escape Key.

Please Run Memtest86+



information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip


Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

I am not asking you to run this right now unless you want to, but if you decide to, again it will take around 36-38 Hours to run.

If you don't mind, I will look at the rest of the files you uploaded in the morning. It is after 2 AM here, and I need to stop for the night. I'll have the info for you in the morning. I hope that is OK.
I've already installed memtest to a usb and run it for 1 pass, 1 pass takes 2 hours so I guess I'm up for 16-20 hours. What kind of errors are we looking for from it?

With my info btw don't you think it points to the cpu?
My System SpecsSystem Spec
22 Jun 2016   #9
lopuwin

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Thanks for the additional info. In all honesty it won't help to run a pass here and there of memtest. It needs to run 8 consecutive passes all at the same time. These are the instructions I give and I use myself when running it. Memtest86+ is the best test out. When you boot into it with the latest version 5.01, it will say for multicore CPU press a key or for safe mode press another key. DO NOT press anything. It will start in about 5 seconds and will run until you tell it to stop by pressing the Escape Key.

Please Run Memtest86+



information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip


Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

I am not asking you to run this right now unless you want to, but if you decide to, again it will take around 36-38 Hours to run.

If you don't mind, I will look at the rest of the files you uploaded in the morning. It is after 2 AM here, and I need to stop for the night. I'll have the info for you in the morning. I hope that is OK.

And of course, that is fine

Have a good rest
My System SpecsSystem Spec
22 Jun 2016   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

In hardware testing, the CPU is normally the last thing to suspect. Most are pretty hardy and rarely go bad, unless severely abused.
My System SpecsSystem Spec
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 BSOD BCCode 124 between 20 minutes and 5 hours use, day in day out




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