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Windows 7: Windows 7 crashes and bluescreen issue


18 Nov 2009   #1

Windows 7
 
 
Windows 7 crashes and bluescreen issue

Hi, I'm currently using Windows 7 x86 rtm7600 ultimate,
and I used it for 3weeks now and it worked fine.
but 3 to 4 days ago, windows started to crash randomly.
So it begins with my display freezing with bluescreen and restart.

I think some of my drivers are crashed because I am using HP Vista drivers.

I attached my minidump files for 3days dump files

Please help me out what drivers or programs are crashing.


My System SpecsSystem Spec
.

01 Dec 2009   #2

Windows 7
 
 

I was having the same problem. It crashed every few hours. It started after a McAfee update and a Windows update. One of them caused it. I downloaded Uniblue registry booster onto the computer and bought it. It found over 500 registry errors and cleaned them up. I then ran its defrag utility on the registry, then restarted the computer and no more problems. I have used the program on my older boxes but was kind of surprised that my new VAIO needed it. I guess it is a registry problem since it fixed it but i could not tell you what the program did in particular.
My System SpecsSystem Spec
01 Dec 2009   #3

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by juhwani3314 View Post
Hi, I'm currently using Windows 7 x86 rtm7600 ultimate,
and I used it for 3weeks now and it worked fine.
but 3 to 4 days ago, windows started to crash randomly.
So it begins with my display freezing with bluescreen and restart.

I think some of my drivers are crashed because I am using HP Vista drivers.

I attached my minidump files for 3days dump files

Please help me out what drivers or programs are crashing.
Hi and welcome

I took a quick look at your dmp files. the cause is pretty obvious. Hardware.

I would update the video driver
run system file check to verify and repair your system files
type cmd in search>right click and run as admin>sfc /scannow
If you are overclocking stop
If you have a raid update its driver

Have you changed any hardware lately? ram, HD, usb, etc?

Hope this helps and of course if you have any more BSOD upload the dmp

Ken J+
Two of them were straight hardware the third was your video driver


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\111509-38142-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x81e3c000 PsLoadedModuleList = 0x81f84810
Debug session time: Sun Nov 15 03:56:10.648 2009 (GMT-5)
System Uptime: 0 days 0:00:34.273
Loading Kernel Symbols
.....................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 86329024, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 86329024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.


Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
8b917cc4 81f0afc5 86329008 81fa3c28 81fa3c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8b917ce4 81f0bdef 81fa3c20 86329008 81fa3c50 nt!WheapProcessWorkQueueItem+0x56
8b917d00 81ea9f2b 81fa3c20 00000000 8460e798 nt!WheapWorkQueueWorkerRoutine+0x1f
8b917d50 8204a66d 00000001 a39a1549 00000000 nt!ExpWorkerThread+0x10d
8b917d90 81efc0d9 81ea9e1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
.


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 Windows 7 crashes and bluescreen issue




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