Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Random at times

06 Jul 2016   #1
Rickd438

Windows 7
 
 
BSOD Random at times

The last Screen of death occurred when I ran the DM Log Collector. I think the error was 0x000000b3. Normally the error is 0x00000050. Any help to determine the issue would be great. I would like to ask a question if I may? How are you able to provide this service at no charge? Not that I'm complaining, just curious, and thankful.




Attached Files
File Type: zip DENISE-PC-Wed_07_06_2016_112448_31.zip (1.69 MB, 1 views)
My System SpecsSystem Spec
.
07 Jul 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Rick or is it Denise?? Now I am not that good at this but looking through the dump files I did see a ref to MuckAfee
Code:
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  McAfee.TrueKey
The error you quoted is best described here How To Fix Eror 0x000000b3 message - Windows XP, Vista, 7 ,8 & 10
If you read what can cause it it mentions damage to the sytem and if that is the case then you might run these in safe mode
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2 - it might be an idea to include those switches

Do you have that AV on board or have had it on board because I am guessing the machine came with a trial for it. Now it is up to you but personally I think it is a piece of rubbish and myself would get rid of it. If you like it then at least disable it and see if the issues go away.

If you are going to get rid of it there are plenty of free AV's to get.

As for not charging I think you will find that most of us do it for a hobby at least I do as I am too old for any more bad habits LOL!! If you looked at the forum before joining up I think you will have found there are a few ads in between the posts whether that has any bearing on how it can be kept up I am not sure.
My System SpecsSystem Spec
07 Jul 2016   #3
Rickd438

Windows 7
 
 
Bsod

It's Rick, Denise is the computer owner (my better half). I did as you suggested and I'll let you know if the death screen appears. thanks for your help, and keep up the good work.
My System SpecsSystem Spec
.

08 Jul 2016   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Rick those two checks are a first up bog standard must for me if I get any hint of something awry in the system. Some that I always use if unsure (and on a regular basis) are these if you are not already
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium

these two pick up a load of adware and Possibly Unwanted Programs (PUP's) hence I use them as I said on a regular basis.

& this if really unsure
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

Lastly if you are not already a good software to be using is - again if you are not already
https://www.piriform.com/ccleaner/download

You may be interested in this (my bible) it improves performance of your machine if you don't mind losing a bit of "bling" like transparency
Optimize Windows 7

Edit One thing I meant to mention is that if you use CCleaner mate when the Analyse is done go to Options > Cookies highlight the cookies that are associated with sites you have passwords for and send them to the right hand side or you will be having to login again on that site. If you accidentally give one the chop you will have to relog in and next time you run CC save that cookie
My System SpecsSystem Spec
Reply

 BSOD Random at times




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD at random times, at least 3 times per week. Win 7 64 Ultimate
This is my custom build computer of 4 - 5 years. The past year or so i keep getting random BSOD. There are times right after i do a windows update, the very next day my computer will crash. I am running the latest nvidia drivers, and also run windows update. Some times the error says Memory...
BSOD Help and Support
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
BSOD. 2 or 3 times a day at Random times.
Hi. I get a BSOD on my computer at most, twice a day. I am not sure what causes it as it happens at random times in the day. I have attached the SF Diagnostic File if that helps. Thanks, Kieran
BSOD Help and Support
BSoD at random times and pink graphics at times,
Hello, New member here and thanks in advance for looking. I have a home built w7 Home Premium box we use almost exclusively for Windows Media Center. I started getting bsod's about a month ago and before that got distorted *pinkish* video on restart or bootup at times. Tried using...
BSOD Help and Support
BSOD at random times, 2 times/day in the last 4 days
Hi, I have started getting BSODs twice a day at random moments on my computer in the last 4 days. I've tried to figure out the reason for the BSODs but I'm not sure. I often get the * Hardware failure * bsod. Now I know these can be caused by a number of things, so that is why I included with...
BSOD Help and Support
BSOD at random times, other times just lock up
I have been getting BSOD's for the last week or so. I can't read the entire screen in time when it happens but I do catch something about a hardware issue. This has happened several times while playing video games, but others when surfing the web, or just doing some typing. I've checked all of...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App