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Windows 7: Random BSOD

07 Jul 2016   #1
cJoe690

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Random BSOD

My PC is randomly blue screening. I have a fresh Win7 install and haven't updated any hardware recently. I've attached my log, let me know if you need any further info. Thanks for the help!

-Joe.




Attached Files
File Type: zip JOE-PC-Thu_07_07_2016_201633_71.zip (954.5 KB, 2 views)
My System SpecsSystem Spec
.
08 Jul 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Joe mate first up looks like a graphics problem to me at least so with the new install I am assuming you updated the driver for that card ?? Drivers & Tools

Code:
MODULE_NAME: dxgkrnl

FAULTING_MODULE: fffff80002e56000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  57089792

FAULTING_THREAD:  fffffa800972aa80

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT
Edit Meant to mention might be worth trying reseating the card - simple thing but happened to me recently.
My System SpecsSystem Spec
08 Jul 2016   #3
cJoe690

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the reply! Yes I installed the newest AMD graphics driver for my specific card. I just reseated the card but no luck, I continue to receive the same BSOD. I should mention that I was getting the same BSOD before my fresh install of windows. Is it possible my card is going to shit? I'm now getting odd performance problems, for example, when I open up a game (Overwatch) my second monitor goes black. If I use ALT+TAB a bit I can get it back to working somewhat better but what ever is on that screen remains frozen. AMD Support wants me to put my card in another PC to test it but that's a hassle. Any advice or further ideas?
My System SpecsSystem Spec
.

08 Jul 2016   #4
cJoe690

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just received a message from my windows action center saying "ati graphics driver has stopped working (1) times.." I haven't seen this before. I hope it helps with a solution.
My System SpecsSystem Spec
09 Jul 2016   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Joe have you ran any tests on that card?? if not then it might be worth while running the Furmark one
FurMark and if you can can you check for the temps on the machine Speccy is just as good any Speccy - Free Download - Piriform
My System SpecsSystem Spec
09 Jul 2016   #6
cJoe690

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Joe have you ran any tests on that card?? if not then it might be worth while running the Furmark one
FurMark and if you can can you check for the temps on the machine Speccy is just as good any Speccy - Free Download - Piriform
I just ran the FurMark stress test for 10 minutes and everything seems fine. My temp stayed at 80 degrees celsius during the test.
My System SpecsSystem Spec
09 Jul 2016   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate might ask for some help on this one as I am stuck at where we are but just as a matter of interest did you notice the temps on the CPU when you ran that test??
My System SpecsSystem Spec
09 Jul 2016   #8
townsbg

Windows 7 pro 64-bit
 
 

I suggest that you remove the driver and reinstall it. Use this program to make sure that it is gone. Display Driver Uninstaller Download version 16.0.0.4
My System SpecsSystem Spec
09 Jul 2016   #9
axe0

Windows 10 Pro
 
 

Hi cJoe690,
Welcome to the 7forums

If you are overclocking anything, please revert back to stock while troubleshooting.

As others have suggested, please (re)install/update your AMD display drivers. Follow below instructions for only installing the drivers, sometimes software may cause problems.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
Random BSOD-ss-2015-12-13-01.09.13-.png
Code:
1: kd> lmvm atikmdag
Browse full module list
start             end                 module name
fffff880`0f099000 fffff880`10ad6000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Jun 02 22:48:48 2016 (57509BB0)
    CheckSum:         019C13AD
    ImageSize:        01A3D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



Random BSOD Diagnostic test Random BSOD
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

Make a photo of the result and post it.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:



My System SpecsSystem Spec
09 Jul 2016   #10
cJoe690

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Ok mate might ask for some help on this one as I am stuck at where we are but just as a matter of interest did you notice the temps on the CPU when you ran that test??
Thanks for trying. My CPU temp during the GPU stress test was 44c Max.

Quote   Quote: Originally Posted by townsbg View Post
I suggest that you remove the driver and reinstall it. Use this program to make sure that it is gone. Display Driver Uninstaller Download version 16.0.0.4
I've tried this plenty of times but gave it another try using the program you recommended to uninstall the driver. Unfortunately it did not work, I received the same BSOD shortly after.

I really do appreciate the help guys! Any other ideas?
My System SpecsSystem Spec
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