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Windows 7: blue-screen crash while booting into debug mode

10 Jul 2016   #1
Tommylynn

Windows 7 ultimate 32bit
 
 
blue-screen crash while booting into debug mode

i have a computer that deadlocks when ever i boot it to anything but safe mode, ive replaced the processor, the hard drive, and tried all configurations of my ram sticks and it still deadlocks i was alway able to log into my computer but literally a few seconds after that it would deadlock but recently i booted into debug mode and it gave me a blue screen i dont know how to use the minidump to figure out what happened, i have found the minidump file but need someone/something to help me read it and see what happened, i NEED this computer to work i do online schooling so this is not exactly the best thing to happen to me please help.




Attached Files
File Type: zip EXPRESSION-PC-Tue_07_05_2016_112701_70.zip (181.9 KB, 11 views)
My System SpecsSystem Spec
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10 Jul 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

My System SpecsSystem Spec
10 Jul 2016   #3
Tommylynn

Windows 7 ultimate 32bit
 
 

ive posted the dump file in my original description
My System SpecsSystem Spec
.

10 Jul 2016   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry my bad mate it didn't open the first time

Oh by that I mean it wasn't there the first time or I would 't have asked
My System SpecsSystem Spec
10 Jul 2016   #5
Tommylynn

Windows 7 ultimate 32bit
 
 

Yeah i edited in now hopefully i did it right
My System SpecsSystem Spec
11 Jul 2016   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Tommy can you identify the graphics device on this machine as there seems to be refs to a graphic driver problem
Code:
BugCheck A, {1b, 2, 0, 8283af66}

*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for halmacpi.dll
*** ERROR: Module load completed but symbols could not be loaded for halmacpi.dll
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
See this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT as a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE (sometimes the usual one for Gigabyte boards)
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
Limits +/-
12v = 11.4 12.6v
5v = 4.74 5.25v
3.3v = 3.135 3.465v
The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device.

Use PART B: See pic for example in that I have said what to look for the Video Adaptor on the right will be the device manufacturer and model.


Attached Thumbnails
blue-screen crash while booting into debug mode-hw-info-devices-vid.png  
My System SpecsSystem Spec
11 Jul 2016   #7
Tommylynn

Windows 7 ultimate 32bit
 
 

my graphics card is a NVIDIA GeForce 7350 LE
My System SpecsSystem Spec
11 Jul 2016   #8
Tommylynn

Windows 7 ultimate 32bit
 
 

Computer will only work in safe mode and hwinfo will not work in safe mode ive turned all firewalls off and ran as administraitor but its a no go
My System SpecsSystem Spec
11 Jul 2016   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Tommy at least we know the card brand and model. Now just so you now if you have access to another machine you can always create an app on it for HW and then put on a stick and ruin it on the machine.

Try getting the diver from here and if necessary load it on a stick and run onto the original machine
Drivers | GeForce
My System SpecsSystem Spec
11 Jul 2016   #10
Tommylynn

Windows 7 ultimate 32bit
 
 

Drivers for the graphics card or something else?
My apologies im really not smart with this stuff
My System SpecsSystem Spec
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 blue-screen crash while booting into debug mode




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