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Windows 7: Windows 7 Rebooting on its own and crashing

12 Jul 2016   #1
noar

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 
Windows 7 Rebooting on its own and crashing

Hello,
Since about 2-3 weeks my labtop started rebooting on itself and closing or bsoding for no reason. I updated windows and my drivers.

Event Viewer ID 1001 : 0x0000009f (0x0000000000000004, 0x0000000000000258, 0xfffffa8003d02040, 0xfffff80000b9a3d0).




Attached Files
File Type: zip CALT016-2016-07-12_141826,19.zip (3.55 MB, 5 views)
My System SpecsSystem Spec
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13 Jul 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome noar mate first up some system specs - very hard to work with soentuing one knows nothing about so please System Info - See Your System Specs

Anyway in the meantime if you can get into safe mode do these
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
My System SpecsSystem Spec
13 Jul 2016   #3
noar

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hi, thanks for the tip I updated the computers Spec.
My System SpecsSystem Spec
.

13 Jul 2016   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

noar mate run those checks I linked first please.
My System SpecsSystem Spec
18 Jul 2016   #5
noar

Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Hi, I did both of the scans and nothing really came up there was nothing really wrong.

The Chkdsk fixed some errors.
My System SpecsSystem Spec
18 Jul 2016   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok next up noar are you running an AV if so which one??
My System SpecsSystem Spec
19 Jul 2016   #7
axe0

Windows 10 Pro
 
 

Please update your Cisco software.
Do you have any USB devices attached? Except for possible mouse
My System SpecsSystem Spec
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 Windows 7 Rebooting on its own and crashing




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