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Windows 7: Random BSOD's watching videos or gaming, BCCode: ea

12 Jul 2016   #1
potator

Windows 7 Home Premium x64
 
 
Random BSOD's watching videos or gaming, BCCode: ea

So for the last few months I've been randomly bluescreening in the middle of a video (both youtube and MPC-HC) and various games.

This began shortly after updating GPU drivers. I have tried updating them again which hasn't helped. Will try going back to an older version.




Attached Files
File Type: zip ELLAK-PC-ke_13_07_2016__22831,93.zip (1.46 MB, 2 views)
My System SpecsSystem Spec
.
14 Jul 2016   #2
axe0

Windows 10 Pro
 
 

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
Random BSOD's watching videos or gaming, BCCode: ea-ss-2015-12-13-01.09.13-.png
Code:
2: kd> lmvm atikmdag
Browse full module list
start             end                 module name
fffff880`0f093000 fffff880`10ad6000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Jun 21 23:38:31 2016 (5769B3D7)
    CheckSum:         019C9A7A
    ImageSize:        01A43000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


My System SpecsSystem Spec
14 Jul 2016   #3
potator

Windows 7 Home Premium x64
 
 

I have always used DDU to uninstall old drivers on this rig. The more recent crash dump in the attachment was with Crimson 16.6.2, older one with 16.3.2.

Currently trying out Catalyst 15.7.1 (minimal installation, just the drivers themselves) as I didn't have any instability before moving on to Crimsons. Will try the most recent version if this proves unstable as well.
My System SpecsSystem Spec
.

16 Jul 2016   #4
potator

Windows 7 Home Premium x64
 
 

So it bluescreened again but with a different bug check code (MACHINE_CHECK_EXCEPTION, 9c) and this was after playing several hours, way beyond the point by which it would've surely happened previously. Looking at the crash dump in bluescreenview, it's pointing at hal.dll.

Given the code and that this isn't the first time it's blaming a windows component (as seen in the other dump in the 1st post attachment) I'm wondering if this is actually a hardware issue.

Malware and virus scan, SFC scan, chkdsk, windows memdiag at extended found nothing. CPU temps peak at 60, GPU at 81.


Attached Files
File Type: zip ELLAK-PC-su_17_07_2016__34848,05.zip (1.67 MB, 2 views)
My System SpecsSystem Spec
17 Jul 2016   #5
axe0

Windows 10 Pro
 
 

This is why it points to HAL, it is the first driver before the last NT call which goes to the bugcheck.
It is a very basic explanation, something didn't respond to a call for some reason causing the hardware crash,
Code:
 # Child-SP          RetAddr           Call Site
00 fffff880`009f5b38 fffff800`02820818 nt!KeBugCheckEx
01 fffff880`009f5b40 fffff800`0281ff57 hal!HalpMcaReportError+0x164
02 fffff880`009f5c90 fffff800`02813e88 hal!HalpMceHandlerWithRendezvous+0x9f
03 fffff880`009f5cc0 fffff800`028c4cec hal!HalHandleMcheck+0x40
04 fffff880`009f5cf0 fffff800`028c4b53 nt!KxMcheckAbort+0x6c
05 fffff880`009f5e30 fffff880`04002c61 nt!KiMcheckAbort+0x153
06 fffff880`02d1bb58 fffff800`028cfbe9 intelppm!MWaitIdle+0x19
07 fffff880`02d1bb60 fffff800`028be0dc nt!PoIdle+0x52a
08 fffff880`02d1bc40 00000000`00000000 nt!KiIdleLoop+0x2c
That Bluescreen Viewer or WhoCrashed, or any other similar program, points to HAL with hardware crashes isn't really useful and they can't say anything more which is what makes them useless.

Please update the LAN driver & BIOS Gigabyte provides.
GIGABYTE - Moederbord - Socket 1150 - GA-Z97X-Gaming 3 (rev. 1.1)
Code:
1: kd> lmvm e22w7x64
Browse full module list
start             end                 module name
fffff880`041ab000 fffff880`041d2000   e22w7x64 T (no symbols)           
    Loaded symbol image file: e22w7x64.sys
    Image path: e22w7x64.sys
    Image name: e22w7x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Mar 20 22:35:41 2013 (514A2BAD)
    CheckSum:         00031967
    ImageSize:        00027000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:

My System SpecsSystem Spec
19 Jul 2016   #6
potator

Windows 7 Home Premium x64
 
 

Updated the LAN drivers 2 days ago. Will try BIOS update if still unstable, no crashes so far... then again I've only found the time to play rather casually since the LAN driver update, not much of a stress test.

In case I have to update the BIOS, is there a way to find the motherboard revision number without opening the case and physically looking? I will of course do it if needed but if there's an easy way out I'm listening CPU-Z or the system info tool couldn't find it for this board.
My System SpecsSystem Spec
20 Jul 2016   #7
axe0

Windows 10 Pro
 
 

I do not think there is another way to find the revision number than the physical way.
My System SpecsSystem Spec
24 Jul 2016   #8
potator

Windows 7 Home Premium x64
 
 

Another BSOD, in the middle of a youtube video this time. Been a while since the last time it did that. It also didn't restart automatically nor generate a crashdump this time.

BIOS has been updated.
My System SpecsSystem Spec
24 Jul 2016   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

From post #6

Quote:
In case I have to update the BIOS, is there a way to find the motherboard revision number without opening the case and physically looking?

Speccy should give you your motherboard information.

From my computer.

Motherboard
Manufacturer ASUSTeK COMPUTER INC.
Model SABERTOOTH X79 (LGA2011)
Version Rev 1.xx
Chipset Vendor Intel
Chipset Model Ivy Bridge-E
Chipset Revision 04
Southbridge Vendor Intel
Southbridge Model X79
Southbridge Revision 05
System Temperature 41 C
BIOS


https://www.piriform.com/speccy
My System SpecsSystem Spec
24 Jul 2016   #10
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by potator View Post
Another BSOD, in the middle of a youtube video this time. Been a while since the last time it did that. It also didn't restart automatically nor generate a crashdump this time.

BIOS has been updated.
BSOD Posting Instructions
My System SpecsSystem Spec
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 Random BSOD's watching videos or gaming, BCCode: ea




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