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Windows 7: BSOD stop: 0X0000001E 0x0000000000000000 after new GPU

14 Jul 2016   #1
Narrix

Windows 7 Ultimate 64x
 
 
BSOD stop: 0X0000001E 0x0000000000000000 after new GPU

Hello, a friend is having crashes after roughly 30-45min. Whether it is sitting idle or under load from games. The old video card failed about a week ago and replaced it with a different and more recent model.
Drivers were uninstalled and the card removed before installing the new card and drivers.
The problem only began after the new video card was installed.
The upgrade was from a GTX 690 to GTX 1080.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\071316-69623-01.dmp
C:\Users\Lethal\AppData\Local\Temp\WER-145580-0.sysdata.xml

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My System SpecsSystem Spec
.
15 Jul 2016   #2
axe0

Windows 10 Pro
 
 

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum rules is meant for everything regarding piracy
  • Discussing it,
  • Asking for guidance,
  • Asking for a crack,
  • The use of it,
  • Etc.
Quote:
4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
My System SpecsSystem Spec
15 Jul 2016   #3
Narrix

Windows 7 Ultimate 64x
 
 

I apologize about the piracy, I'm not aware of that sort of thing.
Understandably, as no one would help, leaving the solution for this particular problem in case someone else has a similar issue.

Looked into it with WINDBG

The issue driver: iaStora.sys

Simple fix was to update Intel Rapid Storage Technology

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: iaStorA+63e80

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: iaStorA

IMAGE_NAME: iaStorA.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4fe1cd01

FAILURE_BUCKET_ID: X64_0xD1_iaStorA+63e80

BUCKET_ID: X64_0xD1_iaStorA+63e80

PRIMARY_PROBLEM_CLASS: X64_0xD1_iaStorA+63e80
My System SpecsSystem Spec
.

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 BSOD stop: 0X0000001E 0x0000000000000000 after new GPU




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