Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing CS GO

15 Jul 2016   #1
Stirb

Microsoft Windows 7 Home Premium 64-Bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD playing CS GO

Hey guys,

sadly my game (CS GO) keeps freezing on a regular basis.
The screen is going black and a sound loop occours. When Im pressing "ctrl+alt+del" the win screen appears quickly but when im starting the tastmanager it takes forever to load. I normaly close the game via close process and restart it and after every restart the BSOD appears.
Reinstalling the AMD drivers didnt solve the Problem, as well as reinstalling Steam / CS GO.

WhoCrashed says:

Quote:
On Fri 15.07.2016 18:39:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\071516-7893-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xEC74)
Bugcheck code: 0x116 (0xFFFFFA8006E99010, 0xFFFFF8800420EC74, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
The event log says:
Quote:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2016-07-15T18:40:17.496803500Z" />
<EventRecordID>84225</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>D1Philip</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xfffffa8006e99010</Data>
<Data Name="BugcheckParameter2">0xfffff8800420ec74</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x2</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Greetings,
Stirb




Attached Files
File Type: zip D1PHILIP-15_07_2016_210944,33.zip (382.9 KB, 2 views)
My System SpecsSystem Spec
.
20 Jul 2016   #2
axe0

Windows 10 Pro
 
 

Hi Stirb,

Do you still need help with your problem?
My System SpecsSystem Spec
20 Jul 2016   #3
Stirb

Microsoft Windows 7 Home Premium 64-Bit 7601 Multiprocessor Free Service Pack 1
 
 

Hey,

yes I do..
My System SpecsSystem Spec
.

20 Jul 2016   #4
axe0

Windows 10 Pro
 
 

Try following and let me know if it helps or not:
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
BSOD playing CS GO-ss-2015-12-13-01.09.13-.png
Code:
1: kd> lmvm atikmpag
Browse full module list
start             end                 module name
fffff880`04200000 fffff880`04281000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jul 08 20:46:57 2016 (577FF521)
    CheckSum:         0007C1C1
    ImageSize:        00081000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:



My System SpecsSystem Spec
20 Jul 2016   #5
Stirb

Microsoft Windows 7 Home Premium 64-Bit 7601 Multiprocessor Free Service Pack 1
 
 

Filled the missings specs.

Unluckily the BSOD still appears..


Attached Files
File Type: zip D1PHILIP-20_07_2016_225615,55.zip (476.5 KB, 1 views)
My System SpecsSystem Spec
20 Jul 2016   #6
axe0

Windows 10 Pro
 
 

You've followed the tutorial correctly for installing the graphics drivers without any software?
Code:
Start Menu\Programs\AMD Gaming Evolved	Public:Start Menu\Programs\AMD Gaming Evolved	Public
Start Menu\Programs\AMD Settings	Public:Start Menu\Programs\AMD Settings	Public
My System SpecsSystem Spec
21 Jul 2016   #7
Stirb

Microsoft Windows 7 Home Premium 64-Bit 7601 Multiprocessor Free Service Pack 1
 
 

I didnt deinstall Gaming Evolved, thought it will be during the Display Driver Uninstaller. Guess i have to try this again.
Additionally I couldn't find any custom options during the device manager driver install.
My System SpecsSystem Spec
21 Jul 2016   #8
axe0

Windows 10 Pro
 
 

Only stuff directly related to the display drivers are uninstalled.
My System SpecsSystem Spec
22 Jul 2016   #9
Stirb

Microsoft Windows 7 Home Premium 64-Bit 7601 Multiprocessor Free Service Pack 1
 
 

Uninstalled the additional Programms and reinstalled the driver.
Im now trying if i get still get the bsod.
My System SpecsSystem Spec
22 Jul 2016   #10
axe0

Windows 10 Pro
 
 

Good, keep me posted
My System SpecsSystem Spec
Reply

 BSOD playing CS GO




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while playing videos or playing games (LoL) Error STOP : 0x00007A
Hello sevenforums Community, since about month im getting Bluescreens, which never happened before in 4 years. It usually get the when i watch streams on twitch (which didnt happen since 1 week on my account though) or currently while playing League of Legends. But they dont come every game, so...
BSOD Help and Support
BSOD playing some games/recently playing FIFA World
The title speaks for itself, i have dump files listed below, and i would really like to fix this problem. Thank you in advance.
BSOD Help and Support
BSOD playing too long, watching a video and playing a game or gmod
I get BSOD whenever I am on my computer for 6 hours or over, watching a video and playing a game, or while playing gmod in general. My comp specs are on my profile as best as I could get. My computer runs 68C 26% fanspeed when not playing any games and gets as hot as 86C when playing games. and my...
BSOD Help and Support
BSOD Whilst playing Browsing and Playing game's
Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to...
BSOD Help and Support
BSOD on a daily basis, mostly when playing playing Heroes of Newerth.
Hello A few weeks ago I mounted a new hard drive that had data recovered from a damaged one. And since then I've been getting blue screens almost everyday. Prior to that the machine was working fine. I did not notice a specific time for it to happen, but generally when I am playing "Heroes of...
BSOD Help and Support
BSOD randomly after playing games or playing movies )
Hi Guys, I have issues with my desktop. I randomly get the bsod (kernel data inpage error). I thought it started after I installes the new ATI drivers. So I tried older drivers but without any result. After that I thought it was an issues with Win 7 64bit. So I installed 32bit. But still I get...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App