When computer start up show BSOD


  1. Posts : 4
    Windows 7 Pro 64 bit
       #1

    When computer start up show BSOD


    i changed RAM , Changed Harddisk and Reinstall OS Windows 7 pro still facing BSOD issue.

    Please help me.

    Thank you
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please visit Windows Update and install every update available, it may take a couple of times to get them all.
    Code:
    Hotfix(s):                 3 Hotfix(s) Installed.
    Some of those updates are fixes relating to recording the BSODs, there seem to be no minidump because the system could not produce one.
    Code:
    Event[1294]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2016-07-22T22:24:05.000
      Event ID: 1005
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: User-PC
      Description: 
    Unable to produce a minidump file from the full dump file.
    The logs show 0x116 crashes which are graphical related, but it is best to wait with suggestions until the system is fully updated so we can see how it behaves on a fully updated system.
      My Computer


  3. Posts : 4
    Windows 7 Pro 64 bit
    Thread Starter
       #3

    Hi Axe0.

    May i know how do you know it is hotfix issue ?

    the attached file i provided got show ?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    I do not know it, I hope it :) There do happen to be updates to fix problems and I hope that will be enough :)
      My Computer


  5. Posts : 4
    Windows 7 Pro 64 bit
    Thread Starter
       #5

    Hi,

    I doing the update to latest version it will still blue screen .
    i re-attach the file again with the dump file. some any one can help me to find out what is the problem on this ?

    tried troubleshoot change RAM and Harddisk it was still facing BDOS issue
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Please do NOT cleanup your system with any utility as Ccleaner, disk cleanup or any other as they remove important information :)

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from HP. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
    Attachment 389957
    Code:
    2: kd> lmvm atikmpag
    Browse full module list
    start             end                 module name
    fffff880`04200000 fffff880`042a8000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Jul 16 03:13:26 2015 (55A70536)
        CheckSum:         000B2165
        ImageSize:        000A8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    limzhiyang said:
    Hi,

    I doing the update to latest version it will still blue screen .
    i re-attach the file again with the dump file. some any one can help me to find out what is the problem on this ?

    tried troubleshoot change RAM and Harddisk it was still facing BDOS issue
    I mentioned that the crashes are graphical crashes :)
    It means that there are problems with the graphics drivers, the crash means that the GPU didn't respond where after an attempt for recovery failed.
    This has some causes
    • Drivers, usually the onces that are outdated (for desktops)
    • BIOS,
    • GPU itself is faulty,
    • Switchable GPU's in laptops,
    • PSU in desktops, if the PSU is unable to supply enough power because it is insufficient, for laptops I've not seen a PSU fail to supply enough power
    • Possible software, mostly the software that comes with the install package of the drivers causes issues, seen it just recently happen that software delivered with the install package caused a system to not being able to boot.
      My Computer


 

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