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Windows 7: When computer start up show BSOD

22 Jul 2016   #1
limzhiyang

Windows 7 Pro 64 bit
 
 
When computer start up show BSOD

i changed RAM , Changed Harddisk and Reinstall OS Windows 7 pro still facing BSOD issue.

Please help me.

Thank you




Attached Files
File Type: zip USER-PC-07_22_2016_Fri_223034_66.zip (139.7 KB, 2 views)
My System SpecsSystem Spec
.
22 Jul 2016   #2
axe0

Windows 10 Pro
 
 

Please visit Windows Update and install every update available, it may take a couple of times to get them all.
Code:
Hotfix(s):                 3 Hotfix(s) Installed.
Some of those updates are fixes relating to recording the BSODs, there seem to be no minidump because the system could not produce one.
Code:
Event[1294]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2016-07-22T22:24:05.000
  Event ID: 1005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: User-PC
  Description: 
Unable to produce a minidump file from the full dump file.
The logs show 0x116 crashes which are graphical related, but it is best to wait with suggestions until the system is fully updated so we can see how it behaves on a fully updated system.
My System SpecsSystem Spec
23 Jul 2016   #3
limzhiyang

Windows 7 Pro 64 bit
 
 

Hi Axe0.

May i know how do you know it is hotfix issue ?

the attached file i provided got show ?
My System SpecsSystem Spec
.

23 Jul 2016   #4
axe0

Windows 10 Pro
 
 

I do not know it, I hope it There do happen to be updates to fix problems and I hope that will be enough
My System SpecsSystem Spec
26 Jul 2016   #5
limzhiyang

Windows 7 Pro 64 bit
 
 

Hi,

I doing the update to latest version it will still blue screen .
i re-attach the file again with the dump file. some any one can help me to find out what is the problem on this ?

tried troubleshoot change RAM and Harddisk it was still facing BDOS issue


Attached Files
File Type: zip USER-PC-07_26_2016_Tue_192335_49.zip (462.2 KB, 1 views)
My System SpecsSystem Spec
26 Jul 2016   #6
axe0

Windows 10 Pro
 
 

Please do NOT cleanup your system with any utility as Ccleaner, disk cleanup or any other as they remove important information

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from HP. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
When computer start up show BSOD-ss-2015-12-13-01.09.13-.png
Code:
2: kd> lmvm atikmpag
Browse full module list
start             end                 module name
fffff880`04200000 fffff880`042a8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Jul 16 03:13:26 2015 (55A70536)
    CheckSum:         000B2165
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:



My System SpecsSystem Spec
26 Jul 2016   #7
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by limzhiyang View Post
Hi,

I doing the update to latest version it will still blue screen .
i re-attach the file again with the dump file. some any one can help me to find out what is the problem on this ?

tried troubleshoot change RAM and Harddisk it was still facing BDOS issue
I mentioned that the crashes are graphical crashes
It means that there are problems with the graphics drivers, the crash means that the GPU didn't respond where after an attempt for recovery failed.
This has some causes
  • Drivers, usually the onces that are outdated (for desktops)
  • BIOS,
  • GPU itself is faulty,
  • Switchable GPU's in laptops,
  • PSU in desktops, if the PSU is unable to supply enough power because it is insufficient, for laptops I've not seen a PSU fail to supply enough power
  • Possible software, mostly the software that comes with the install package of the drivers causes issues, seen it just recently happen that software delivered with the install package caused a system to not being able to boot.
My System SpecsSystem Spec
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 When computer start up show BSOD




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