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Windows 7: BSOD (playing Runescape) and Win 10 problems

26 Jul 2016   #11
zetaiar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for everything so far, but I assume you would rather send me somewhere else with the upgrading to Windows 10 problem as you might not be as knowledgeable of it as you are of BSOD errors. After the update has failed it says Windows 10 couldn't be installed and the error code is C1900101-40017. If you have any idea where I should go know I'm looking for recommendations.


My System SpecsSystem Spec
.
26 Jul 2016   #12
zetaiar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The problem did not go away, just took about 20 minutes to happen again.
My System SpecsSystem Spec
26 Jul 2016   #13
axe0

Windows 10 Pro
 
 

We could deal with it here, I would normally send someone with Windows 10 issues to the Windows 10 Forums, but I'm not planning on doing that just yet.
Please perform below tests, that Windows 10 upgrade has failed means we need to check your system on a few things.
Please read the tutorials carefully, they answer almost all questions that most people have




BSOD (playing Runescape) and Win 10 problems Diagnostic test BSOD (playing Runescape) and Win 10 problems
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

Make a photo of the result and post it.



BSOD (playing Runescape) and Win 10 problems Diagnostics Test BSOD (playing Runescape) and Win 10 problems
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the error scan,
  • the health,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.



BSOD (playing Runescape) and Win 10 problems Diagnostic Test BSOD (playing Runescape) and Win 10 problems
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.



BSOD (playing Runescape) and Win 10 problems Diagnostic Test BSOD (playing Runescape) and Win 10 problems
 CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.



BSOD (playing Runescape) and Win 10 problems Diagnostics Test BSOD (playing Runescape) and Win 10 problems
 System File Check

Please try following:
  • Open an admin command prompt
  • Copy/paste "sfc /scannow" (without quotes) and press enter
  • When it is finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

Make a photo of the result and post it.
My System SpecsSystem Spec
.

26 Jul 2016   #14
zetaiar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is the FurMark test pic, not sure what is meant as the artifacts and if I have them or not.
Imgur: The most awesome images on the Internet
The temps were fine atleast.
Edit: Just in case, the rainbow-coloured lines are from taking a pictur of my monitor.

Here is the SeaTools test pic:
Imgur: The most awesome images on the Internet

chkdsk results are in the attachments.

Here are the HDTune pics:
Imgur: The most awesome images on the Internet
Imgur: The most awesome images on the Internet
Imgur: The most awesome images on the Internet

Here is the System File Check pic:
Imgur: The most awesome images on the Internet


I will do the Memtest and CPU test later.
My System SpecsSystem Spec
27 Jul 2016   #15
axe0

Windows 10 Pro
 
 

For the MemTest86+ & CPU test results, please post them in a new reply
My System SpecsSystem Spec
27 Jul 2016   #16
zetaiar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just a small update, left RuneScape running for maybe 15 minutes while I went away and I came back to see this, this stayed up for atleast 5 minutes without going to BSOD or shutting down, so I shut it down myself.
Imgur: The most awesome images on the Internet
My System SpecsSystem Spec
27 Jul 2016   #17
axe0

Windows 10 Pro
 
 

I would like to help addressing that problem after the results of previous suggestions have been posted
My System SpecsSystem Spec
28 Jul 2016   #18
zetaiar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
28 Jul 2016   #19
axe0

Windows 10 Pro
 
 

Do you use both your iGPU & dGPU?
My System SpecsSystem Spec
28 Jul 2016   #20
zetaiar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

This is what happened a bit ago when playing, in this order
Imgur: The most awesome images on the Internet - After this stayed on my screen (without going to BSOD) I had to force shut down my computer
Imgur: The most awesome images on the Internet
Imgur: The most awesome images on the Internet - This is what happened after the previous picture, if u look closely u can see faint vertical lines (were more visible, but taking a picture of it ruins it), right now I'm posting while in safe mode as I can't get past that screen (at least in a short time)

As an answer to your question, I guess they are both enabled, but I don't have much use for my intergrated GPU I suppose.
My System SpecsSystem Spec
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