New
#11
Deleting a few programs, see this post
I haven't installed any drivers. I've loaded my system specs but I don't know how to access this info, The PSU, cooling and other stuff are NOT mentioned in the tool.
To get the specs like PSU, cooling and other stuff (like mouse, keyboard, protection software and monitor), for the hardware part you'll have to check it physically or check where you bought it.
You need this before you can help me correct? Thanks.
Information has been updated.
I assume you didn't replace the cooling, so you could fill in 'stock' so we know that one :)
Done
Your crashes are caused by F-Secure software and Bluetooth driver.
My recommendation is to remove F-Secure and update the Bluetooth drivers.
I do not know where you could update the Bluetooth drivers, but do NOT use any software for updating drivers.
Removal of F-Secure software is required because we need to confirm that it truly is 1 of the causes.
Code:Child-SP RetAddr : Args to Child : Call Site fffff880`031f6060 fffff800`030db672 : fffffa80`036e6720 fffffa80`036e6660 00000000`00000000 00000000`0000000d : nt!KiSwapContext+0x7a fffff880`031f61a0 fffff800`030dde9f : 00000000`00000000 00000000`00000001 fffffa80`00000000 fffffa80`036e6660 : nt!KiCommitThreadWait+0x1d2 fffff880`031f6230 fffff880`02415773 : fffffa80`07e5b100 fffffa80`00000000 fffffa80`07e5b000 fffffa80`07e5b100 : nt!KeWaitForSingleObject+0x19f fffff880`031f62d0 fffffa80`07e5b100 : fffffa80`00000000 fffffa80`07e5b000 fffffa80`07e5b100 fffff800`03255e80 : btfilter+0x9773 fffff880`031f62d8 fffffa80`00000000 : fffffa80`07e5b000 fffffa80`07e5b100 fffff800`03255e80 fffff880`0428a404 : 0xfffffa80`07e5b100 fffff880`031f62e0 fffffa80`07e5b000 : fffffa80`07e5b100 fffff800`03255e80 fffff880`0428a404 00000000`0000fc57 : 0xfffffa80`00000000 fffff880`031f62e8 fffffa80`07e5b100 : fffff800`03255e80 fffff880`0428a404 00000000`0000fc57 69634d43`00000000 : 0xfffffa80`07e5b000 fffff880`031f62f0 fffff800`03255e80 : fffff880`0428a404 00000000`0000fc57 69634d43`00000000 ffffffff`c000009d : 0xfffffa80`07e5b100 fffff880`031f62f8 fffff880`0428a404 : 00000000`0000fc57 69634d43`00000000 ffffffff`c000009d 00000000`00000000 : nt!KiInitialPCR+0x180 fffff880`031f6300 00000000`0000fc57 : 69634d43`00000000 ffffffff`c000009d 00000000`00000000 fffffa80`07e5b1a0 : fshs+0x6404 fffff880`031f6308 69634d43`00000000 : ffffffff`c000009d 00000000`00000000 fffffa80`07e5b1a0 fffff880`0240e881 : 0xfc57 fffff880`031f6310 ffffffff`c000009d : 00000000`00000000 fffffa80`07e5b1a0 fffff880`0240e881 00000000`00000000 : 0x69634d43`00000000 fffff880`031f6318 00000000`00000000 : fffffa80`07e5b1a0 fffff880`0240e881 00000000`00000000 fffff800`0326a588 : 0xffffffff`c000009d Bugcheck code 1000009F Arguments 00000000`00000004 00000000`00000258 fffffa80`036e6660 fffff800`046e64d0 Debug session time: Wed Jul 20 22:48:19.055 2016 (UTC + 2:00) System Uptime: 0 days 7:57:32.226 0: kd> lmvm fshs Browse full module list start end module name fffff880`04284000 fffff880`0429e000 fshs T (no symbols) Loaded symbol image file: fshs.sys Image path: \??\C:\Program Files (x86)\Charter Security Suite\apps\ComputerSecurity\HIPS\drivers\fshs.sys Image name: fshs.sys Browse all global symbols functions data Timestamp: Fri Mar 11 09:18:18 2016 (56E27F4A) CheckSum: 00025B92 ImageSize: 0001A000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 0: kd> lmvm btfilter Browse full module list start end module name fffff880`0240c000 fffff880`024b3000 btfilter T (no symbols) Loaded symbol image file: btfilter.sys Image path: \SystemRoot\system32\DRIVERS\btfilter.sys Image name: btfilter.sys Browse all global symbols functions data Timestamp: Wed Aug 20 11:17:17 2014 (53F4679D) CheckSum: 0009F1C7 ImageSize: 000A7000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
What are the bluetooth drivers for? My HP printer has bt capabilities, could this be the issue? I don't use the bluetooth.