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Windows 7: BSOD occurs every 6 days, error 0x0000000a

28 Jul 2016   #11
axe0

Windows 10 Pro
 
 

The last one was caused by a temp driver called cpuz138_x64.sys, it is only there when you open a program like CPU-Z or Speccy.

For the one before the last it seems there were some problems, thus the one around the time you created this thread. Windows recorded a bad dump file, indicating problems with the memory.




BSOD occurs every 6 days, error 0x0000000a Diagnostic Test BSOD occurs every 6 days, error 0x0000000a
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.


My System SpecsSystem Spec
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28 Jul 2016   #12
bk81

Windows 7 Pro 64-bit
 
 

Yes, I noticed the cpuz138_x64.sys file as well. It was in a odd location:
C:\Windows\Temp

There were no traces of either CPU-Z or Speccy on the PC.

I'm not physically at the PC but will try to have a user run the memory tests. Thank you.
My System SpecsSystem Spec
28 Jul 2016   #13
axe0

Windows 10 Pro
 
 

It isn't an odd location, unfortunately I've almost forgotten the reason why this driver is in the Windows temp folder so I can't explain

What you could do is simply clear the temp folder, best is after a reboot to ensure not too much is being used.
My System SpecsSystem Spec
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29 Jul 2016   #14
bk81

Windows 7 Pro 64-bit
 
 

System has 16 GB of RAM and took forever to complete.

After 8 passes, zero errors were found.

Any other leads of what could be causing this repeating BSOD issue?
My System SpecsSystem Spec
30 Jul 2016   #15
axe0

Windows 10 Pro
 
 

Quote:
Make a photo of the result and post it.
I doubt you did this
My System SpecsSystem Spec
01 Aug 2016   #16
bk81

Windows 7 Pro 64-bit
 
 

I forgot to ask the user to create a picture.

Memtest run for 29+ hours and found no errors. 8 passes on the 16GB were completed.

I'm working on the PC remotely and only the CD worked. Was unable to set the BIOS to boot from a USB stick.
My System SpecsSystem Spec
01 Aug 2016   #17
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

How did you install a MemTest86 + C/D remotely?
My System SpecsSystem Spec
01 Aug 2016   #18
axe0

Windows 10 Pro
 
 

Quote:
Was unable to set the BIOS to boot from a USB stick.
That happens to many users, the reason is that some settings in the BIOS need to be changed. Unfortunately this is with every motherboard different.
My System SpecsSystem Spec
01 Aug 2016   #19
bk81

Windows 7 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
How did you install a MemTest86 + C/D remotely?
Saving MemTest to CD and having the user change the BIOS settings to boot from CD worked.

Using removable devices did not allow the PC to boot via USB stick.



MemTest found no issues. What else could I be looking at here? I'm at a loss.
My System SpecsSystem Spec
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 BSOD occurs every 6 days, error 0x0000000a




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