Random and Somewhat frequent BSOD

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  1. Touhous
    Posts : 7
    Windows 7 Pro 64 Bit
       New #1

    Random and Somewhat frequent BSOD


    Hello Seven Forums users,

    I built my computer almost 2 years ago, and for the past few months I've been plagued with various BSOD. They are random, and they are driving me insane. The most recent BSOD I've experienced I was not able to write down the error code. I was able to see the name for the error message and a file name which was: cdd.dll page_fault_in_nonpaged_area. I've posted my log. Any help would be appreciated. Thank you very much!
      My Computer
    Quote Quote

  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Welcome to our forum Touhous


    Before our BSOD Team can do their work to help you their is a problem that must be taken care of first.

    It appears you have a counterfeit installation of Windows 7 Ultimate.

    From your logs.

    Host Name: ADRIAN-PC
    OS Name: Microsoft Windows 7 Ultimate
    OS Version: 6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Standalone Workstation
    OS Build Type: Multiprocessor Free
    Registered Owner: Adrian
    Registered Organization:
    Product ID: 00426-OEM-8992662-00173
    Original Install Date: 7/3/2014, 11:29:03 AM
    System Boot Time: 7/27/2016, 5:16:27 PM
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: Z97X-Gaming 3
    System Type: x64-based PC
    The problem is you have a Gigabyte retail mother board and you are using Asus
    Product ID.

    Code:
    Win 7,Ultimate,Asus,XXXXX-OEM-8992662-00173
    Easy problem to fix.
    Install Windows 7 with the proper matching legal COA key.
      My Computer
    Quote Quote

  4. Touhous
    Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       New #3

    I have reinstalled windows with a Legal Key now. I did not know it was counterfeit since I had a friend of mine install windows for me. I have changed versions of window though, I now have Win 7 Pro 64 Bit instead of ultimate.

    Edit: I went and activated my windows. I have uploaded a new log after activation.
    Last edited by Touhous; 03 Aug 2016 at 09:36. Reason: Forgot to make sure windows was activated.
      My Computer
    Quote Quote

  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    Please complete this tutorial by Brink and post the log here.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer
    Quote Quote

  7. Touhous
    Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       New #5

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CJCMD-D787F-CJRPH
Windows Product Key Hash: 2qZ3i1rY9K1BWOhxQzEOTA0UO2c=
Windows Product ID: 00371-OEM-9044812-12265
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BFEB7C3C-48C1-4A14-9A01-4D562D0AD888}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BFEB7C3C-48C1-4A14-9A01-4D562D0AD888}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CJRPH</PKey><PID>00371-OEM-9044812-12265</PID><PIDType>3</PIDType><SID>S-1-5-21-1369894484-3833265666-966542730</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z97X-Gaming 3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="7"/><Date>20140425000000.000000+000</Date></BIOS><HWID>43DB3F07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-448-112265-02-1033-7601.0000-2152016
Installation ID: 010050613923292515554086927240586171086920434092378993
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CJRPH
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/3/2016 12:57:03 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAADAAAAAQABAAEAln2SHUAuRtScLXx6xN6cKjIrdqdF4TYUyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
      My Computer
    Quote Quote

  8. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #6

    This appears to be a backup install.

    Where did you get your Windows 7 Media that you installed with.

    You also don't show KB971033 installed.

    Please use this.

    Download the Update for Windows 7 for x64-based Systems (KB971033) package now.

    From here.

    https://support.microsoft.com/en-us/kb/971033


    From your log.

    Admin Service: Not Registered - 0x80040154
      My Computer
    Quote Quote

  10. Touhous
    Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       New #7

    I got it from Microsoft. I downloaded it from this page https://www.microsoft.com/en-us/soft...nload/windows7
      My Computer
    Quote Quote

  11. Touhous
    Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       New #8

    I have also installed the update.
      My Computer
    Quote Quote

  12. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #9

    I get nothing from this.
    https://www.microsoft.com/en-us/soft...nload/windows7

    If you installed KB971033 and rebooted please post the log again using this again.


    Windows Genuine and Activation Issue Posting Instructions
      My Computer
    Quote Quote

  13. Touhous
    Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       New #10

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CJCMD-D787F-CJRPH
Windows Product Key Hash: 2qZ3i1rY9K1BWOhxQzEOTA0UO2c=
Windows Product ID: 00371-OEM-9044812-12265
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BFEB7C3C-48C1-4A14-9A01-4D562D0AD888}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BFEB7C3C-48C1-4A14-9A01-4D562D0AD888}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CJRPH</PKey><PID>00371-OEM-9044812-12265</PID><PIDType>3</PIDType><SID>S-1-5-21-1369894484-3833265666-966542730</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z97X-Gaming 3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="7"/><Date>20140425000000.000000+000</Date></BIOS><HWID>43DB3F07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-448-112265-02-1033-7601.0000-2152016
Installation ID: 010050613923292515554086927240586171086920434092378993
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CJRPH
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/3/2016 1:07:56 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAADAAAAAQABAAEAln2SHUAuRtScLXx6xN6cKjIrdqdF4TYUyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
  SSDT			Ther_R		Ther_Rvp
      My Computer
    Quote Quote

 
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