Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD every restart

30 Jul 2016   #1
newcoyote

Window 7 Ultimate x32
 
 
BSOD every restart

First of all I am VERY Windows illiterate. I am a long time Mac user and I use the Laptop running Window 7 for pretty much a single function. I understand a lot of info is required in order to help but my abilities in fetching this info will have to be the best I can do. Every time I shut down and restart this computer, I get "Windows did not shut down correctly" as well as other error messages. I am also lacking the ability to put my computer to sleep. the "Sleep" option is grayed out and only hibernate or shut down are available. When I do restart it asks in the "Safe mode"(?) "Start windows normally?" to which I press enter and I do always get my sign in screen. Sometimes I get a box show up asking to look up a solution which does nothing. In the error details, I get this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000022
BCP2: 00120000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\073016-19328-01.dmp
C:\Users\user\AppData\Local\Temp\WER-2044750-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
How can I avoid this start up hassle and how can I get my computer to just sleep when not in use rather than shutting it down or putting it in hibernate mode. I will attempt to attach the zip file as per the posting in this thread instructions.




Attached Files
File Type: zip CF29-Sat_07_30_2016_194227_02.zip (22 Bytes, 4 views)
My System SpecsSystem Spec
.
31 Jul 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome newcoyote mate your zip is empty so please follow these
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

Just how you are shutting down is also a concern are you using the Start button for for that and waiting for the machine to close - you cannot just power it off.

To get into sleep mode you need to do this
Start > Control Panel > Power Options > Change when the computer sleeps - it will give you options for on battery and on mains power. You just then set it to what you want.
My System SpecsSystem Spec
31 Jul 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Interesting.
As that comp only came with XP.
I suspect that when Ultimate was installed, it did so incorrectly
(not even sure if its man enough to support it).

please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
.

31 Jul 2016   #4
newcoyote

Window 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by torchwood View Post
Interesting.
As that comp only came with XP.
I suspect that when Ultimate was installed, it did so incorrectly
(not even sure if its man enough to support it).

please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {85880A1C-89DA-4AC3-BF7E-D7866A452D24}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{85880A1C-89DA-4AC3-BF7E-D7866A452D24}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1959896687-3923437890-2845301114</SID><SYSTEM><Manufacturer>Matsushita Electric Industrial Co.,Ltd.</Manufacturer><Model>CF-29LTQGZBM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies K.K.</Manufacturer><Version>V4.00L12</Version><SMBIOSVersion major="2" minor="3"/><Date>20051212000000.000000+000</Date></BIOS><HWID>AA6A0D00018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-1752016
Installation ID: 013822724610261071986266263506199401605796563470655605
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 7/31/2016 7:11:52 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:23:2016 14:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAAAAgABAAEAAAABAAAAAgABAAEA+l5YMphzvsjMNmBo/lbGXJxK4ig=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC MATBIO CF29-4
FACP MATBIO CF29-4
BOOT PTLTD $SBFTBL$
MCFG MATBIO CF29-4
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SLIC ACRSYS ACRPRDCT
My System SpecsSystem Spec
31 Jul 2016   #5
newcoyote

Window 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello and welcome newcoyote mate your zip is empty so please follow these
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

Just how you are shutting down is also a concern are you using the Start button for for that and waiting for the machine to close - you cannot just power it off.

To get into sleep mode you need to do this
Start > Control Panel > Power Options > Change when the computer sleeps - it will give you options for on battery and on mains power. You just then set it to what you want.
Thank you for the reply.I know enough not to use the physical hardware button to power down. I usually close whatever I have running and the Start> Shut down or hibernate.
When I do as you suggest to set how the power setting are, I do not have those options. I go to power settings and the option I get is "Choose what the power buttons do." It gives me On battery and plugged in drop down menus, no of which have the option to sleep. Just "Do nothing" "Hibernate" or "Shut down"

For the link you supplied "Dump Files-configure windows to create on BSOD" which of the three do I run? Complete memory dump, kernal memory dump or small memory dump?
My System SpecsSystem Spec
31 Jul 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

As i said in my earlier post,
That comp only came with XP.
You have a counterfiet install using an activation exploit to bypass WAT.

Your Bios is dated YEARS prior to the release of W7.

Until you install a legitimate OS, no further assistance can be provided.

Roy
My System SpecsSystem Spec
Reply

 BSOD every restart




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Failure to restart when i restart my compaq cq50 laptop
Hey everyone...Having some trouble restarting my laptop. I go to restart it and it shuts down to restart and just stays at a black screen so i have to shut down and restart with the power button. Any ideas on how i could go about fixing this? I really don't want to re-install windows. I'm running...
Performance & Maintenance
Restart at windows startup after first restart during gaming
Good morning all, Last night I was tooling around on The Elder Scrolls Online when my computer suddenly turned itself off and back on. Shrugged it off, got back in, tried to log back into the game, and shut down again. Updated vid drivers, ran registry cleaner, repaired game launcher and...
General Discussion
Keyborad and Mouse did fuction after restart BSOD during next Restart
While I was away I let vidoe play on my monitors and when I came back My PC restarted and my usb key board and mouse did not work. Luckly I have a PS/2 key board connected to my PC for such an emergency. Then from their I shut down the PC but I did a restart and during the shut down phase It gave...
BSOD Help and Support
One initial Install Restart, Windows gets stuck in a restart loop
Hi All, I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem. I have just recently replaced my CPU and MB with the items listed below. After...
Installation & Setup
BSOD, forces restart but have auto restart off
So, I've been trying out Windows 7, and I've been pleasantly surprised for the most part. However, I've been getting several BSODs, including some 0x124 ones that I didn't have on this same computer using XP. The only new hardware I've installed is a hard drive. Anyways, the non-0x124 ones happen...
BSOD Help and Support
Auto restart even if uncheck automatic restart
i keep encounter this auto restart error therefore i decided to uncheck the automatic restart checkbox in system properties to get a BSOD so that i know what happen, but even if i uncheck it, my cpu still auto restart without generating a BSOD i also checked my windows folder but there are no...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App