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Windows 7: Atikmpag.sys BSOD playing WoW

02 Aug 2016   #1
Spiss

Windows 7 Professional 64bit
 
 
Atikmpag.sys BSOD playing WoW

A week ago I was playing World of Warcraft, something I've done often over the past 4 years.
Never had a problem up until now, as my PC suddenly froze and I received a BSOD.
I've tried various solutions, but none of them have worked so far.
Another thing about my graphics card is that the fans are very loud, since June last year.
I don't know why, or if my card is failing, but I thought I'd mention it.
Again, other than the noise, it didn't cause me any problems.

CETNA-di_02-08-2016_231326,91.zip

Atikmpag.sys BSOD playing WoW-img_3503.jpg




My System SpecsSystem Spec
.
03 Aug 2016   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
03 Aug 2016   #3
Spiss

Windows 7 Professional 64bit
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
Windows Product ID: 00371-OEM-8992671-00407
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FDDDC8E5-B451-4D86-9488-9B805189C1B3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FDDDC8E5-B451-4D86-9488-9B805189C1B3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-2642618255-4186067265-3213724248</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F10</Version><SMBIOSVersion major="2" minor="7"/><Date>20131114000000.000000+000</Date></BIOS><HWID>79CD0500018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, Professional edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activerings-id: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00371-00178-926-700407-02-1043-7601.0000-2162016
Installatie-id011992340085282572770755849763574885671926157741604095
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
Gedeeltelijke productcode: PV9HW
Licentiestatus: licentie
Resterend aantal nieuwe Windows-activeringen: 2
Vertrouwde tijd: 3-8-2016 18:57:17

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:31:2016 15:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAABAABAAEAAAACAAAAAQABAAEAln0Gv3S4YBoWUpSWVv1K3mI99AFI8pZj

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  DMAR            INTEL         SNB 
  SLIC            _ASUS_        Notebook
I also tried to install the AMD graphics drivers without installing Catalyst, but that didn't do the trick either?
My System SpecsSystem Spec
.

03 Aug 2016   #4
axe0

Windows 10 Pro
 
 

You are running an ASUS OEM SLP Product ID (PID) on a Gigabyte retail motherboard.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
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 Atikmpag.sys BSOD playing WoW




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