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#11
What would be an example of one?
What would be an example of one?
Seems to be happening again (Same BSOD error). More frequently, in fact (every day). Here's the dump file zip (updated) again as always.
Steve
I suspect either the OS or Office is counterfiet as the KMS server is not responding.
please run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012
Roy
note
i do not believe you have totally removed the malware that was previously on your lappy.
Last edited by torchwood; 30 Sep 2016 at 15:42.
Could it also be a bad HD as the lappy is almost 5 years old? I read that KERNEL_INPAGE_DATA_ERROR BSOD is sometimes caused by that.
See what this says, you have a Seagate drive anyway so hopefully if it sees something it can fix it,
SeaTools for DOS and Windows - How to Use
I'm gonna try what torchwood (Roy) suggested first.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82 Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY= Windows Product ID: 00359-OEM-8992687-00095 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {4D2C533F-DF91-4676-93B6-74F7507443AA}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr.160902-0600 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE; Win32) Default Browser: C:\Users\Steve\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4D2C533F-DF91-4676-93B6-74F7507443AA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1759306677-3775335343-4031856536</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell System XPS L502X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="6"/><Date>20111020000000.000000+000</Date></BIOS><HWID>E67B3F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800095-02-1033-7601.0000-3462011 Installation ID: 000551873395723850357604351551739392600801952354079436 Processor Certificate URL: SpcService Web Service Machine Certificate URL: RacService Web Service Use License URL: UseLicenseService Web Service Product Key Certificate URL: PkcService Web Service Partial Product Key: RMV82 License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 10/1/2016 12:31:12 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAIAAQABAAIAAAABAAAAAwABAAEAln0OzESFzZoUPWJoKD9y6PThskzYm+gQLnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL QA09 FACP DELL QA09 HPET DELL QA09 MCFG DELL QA09 SLIC DELL QA09 SSDT DELL PtidDevc ASF! DELL QA09 SSDT DELL PtidDevc SSDT DELL PtidDevc SSDT DELL PtidDevc UEFI DELL QA09 UEFI DELL QA09 UEFI DELL QA09
Hi Steve,
The mga looks fine, however it is not reporting Office, which i can see in your other logs!
Now from error reporting
>>>> The device, \Device\Harddisk0\DR0, has a bad block. <<<<<
run
sfc /scannow
chkdsk /r
this may or may not be the cause of the following
The TransactionManager (TmId={4BBCC64D-8605-11E6-982E-806E6F6E6963}, LogPath=\SystemRoot\System32\Config\TxR\{4bbcc64b-8605-11e6-982e-806e6f6e6963}.TM) has failed to advance its log tail, due to the transaction (UOW={54205EE3-8617-11E6-B287-4C80933BEFFB}, Description='') being unresolved for some time. The transaction must be forced to resolve in order for the TransactionManager to continue to provide transactional services. Forcing the incorrect outcome may cause data corruption in any subordinate ResourceManagers or Transactionmanagers.
The Ihupbosfh service failed to start due to the following error:
This version of Ihupbosfh is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
The Sftfs service depends on the Sftvol service which failed to start because of the following error:
Sftfs is not a valid Win32 application.
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 26 seconds since the last report.
The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Device \Device\CdRom2 is locked for exclusive access.
Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147942402.
The emcWxfYbGb service failed to start due to the following error:
The system cannot find the file specified.
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.
There are others, Wireless Zero, Cdrom1.
AFTER
running the scannow/chkdsk,
follow the Seagate thread options.
Report back.
IF this was my machine id opt for a clean install.
Roy