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Windows 7: Random BSOD/restart, hidclass.sys, nvlddmkm.sys

07 Aug 2016   #1
Toshy

Windows 7 home premium 64 bit
 
 
Random BSOD/restart, hidclass.sys, nvlddmkm.sys

Hi,

I have issue with my pc, always have black sreen and restart. Whenever i play game or just surfing on the internet. I tried many things to fix but after spending inestimable time on it i still at the same point.

Here is what i tried:

Tested ram Mem test
set manually ram timing
tested HDD HD tune Pro
Updated bios
Downloaded manually all driver on manufacturer's sites.
Upgraded to windows 10 ( still the same issue )
reinstall windows 7
windows update
Copy nvlddmkm.sys from nvidia driver, extract then replace the one in win32 driver.
Install clean Nvidia driver with DDU in safe mode
All temps are good
Nothing is oc'ed

I hope you will be able to help me !!




Attached Files
File Type: zip SFdebugFiles.zip (1.65 MB, 3 views)
My System SpecsSystem Spec
.
08 Aug 2016   #2
axe0

Windows 10 Pro
 
 

Hi Toshy,

Welcome to the 7forums

Please remove following programs
Code:
Start Menu\Programs\ASUS\PC Diagnostics	Public:Start Menu\Programs\ASUS\PC Diagnostics	Public
Start Menu\Programs\DriverToolkit	Public:Start Menu\Programs\DriverToolkit	Public
Start Menu\Programs\Registrar Registry Manager	Public:Start Menu\Programs\Registrar Registry Manager	Public
ASUS software is known for causing BSODs.
3rd party registry editors are rarely a bit proper and mostly causing issues

warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with DriverToolkit, please remove them as it may cause trouble.

An easy way to get remove these drivers is by using a restore point prior the installation.

Please update your Logitech drivers.
Driver Reference Table - LGVirHid.sys
Code:
3: kd> lmvm LGVirHid
Browse full module list
start             end                 module name
fffff880`0955b000 fffff880`0955d500   LGVirHid T (no symbols)           
    Loaded symbol image file: LGVirHid.sys
    Image path: \SystemRoot\system32\drivers\LGVirHid.sys
    Image name: LGVirHid.sys
    Browse all global symbols  functions  data
    Timestamp:        Sat Feb 27 06:18:47 2016 (56D131B7)
    CheckSum:         00015E67
    ImageSize:        00002500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
08 Aug 2016   #3
Toshy

Windows 7 home premium 64 bit
 
 

Hi Axeo,

Thank for the help!!!

1st i removed the 3 programs
2 i didnt have installed any driver trought drivertoolkit because i didnt pay for it
3 i updated my keyboard

Now i have display device error Windows has stopped this device because it has reported problems. (Code 43)

so i run Display Driver Uninstaller in safe mode and reinstall the driver from nvidia.

It work about 20 min. After i push alt-tab to see my temperature. when i tried to go back to game i sreen turn black and power of the cpu still turnet on ( had to force restart ).


Attached Files
File Type: zip Liam.zip (1.71 MB, 1 views)
My System SpecsSystem Spec
.

09 Aug 2016   #4
axe0

Windows 10 Pro
 
 

FYI, the problem you get isn't something BSOD related. There isn't a single thing about a display device error or something.

You're overclocking?
My System SpecsSystem Spec
09 Aug 2016   #5
Toshy

Windows 7 home premium 64 bit
 
 

I already tried Auto tuner from ai suite 3 in 2014. But now im at stock speed with turbo mode enable.

Gpu is oc'ed by the manufacturer. I tested this computer with a Msi 1070 gaming x and the problem persist.

could it be pci express slot?
My System SpecsSystem Spec
09 Aug 2016   #6
axe0

Windows 10 Pro
 
 

Quote:
I already tried Auto tuner from ai suite 3 in 2014
For stability reasons I recommend to do those stuff in the BIOS instead of with software.
My System SpecsSystem Spec
09 Aug 2016   #7
Toshy

Windows 7 home premium 64 bit
 
 

i never tried overclock since i upgraded the bios. is flashing the bios clean everyting from ai suite 3 ?
im at default configuration
My System SpecsSystem Spec
09 Aug 2016   #8
axe0

Windows 10 Pro
 
 

I'm not sure, but it is possible.
My System SpecsSystem Spec
09 Aug 2016   #9
Toshy

Windows 7 home premium 64 bit
 
 

Can you tell me what I should try now?
My System SpecsSystem Spec
09 Aug 2016   #10
axe0

Windows 10 Pro
 
 

What I would do is reseat the GPU and/or seat it into a different slot.
My System SpecsSystem Spec
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 Random BSOD/restart, hidclass.sys, nvlddmkm.sys




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