BSOD caused by graphic card drivers, but not convinced

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  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    BSOD caused by graphic card drivers, but not convinced


    Hi all,

    I have the following computer
    CPU : Intel® Core™ i5-4590 CPU @ 3.30GHz
    Motherboard : MSI B85-G43 GAMING (MS-7816)
    - latest device drivers
    32gb ram
    graphics card : AMD Radeon R9 270 - latest device drivers
    Hard drives : 3 (one main and 2 back ups)
    which I use for video editing (work) and playing the latest star wars battlefront (play).

    But there is always something wrong, I getting BSOD every 12-36 hours. Now that I have finished a major video editing project I can try to work out what is wrong; I tried a few things but what fixed it was removing the graphic card device drivers and using the default drivers. But that means I don't get the full use out of a $300 video card!

    Now before everyone assumes that I have fixed the problem I must point out what was happening before.
    When I had the graphics card drivers installed I used to do some funny things to get the computer to work - I used to unplug the DVD drive, unplug/plug in other hard drives (yes, plugging a second hard drive back in used to get the computer working for 2 days), swapping ram chips, taking out ram chips (which I was hesitant to do as I needed them!).
    I have tried each ram chip one at a time and they are not the problem.

    So what could be causing all these problems? Is the motherboard not handling it all? Is it really just the video card and I need to get another?
    Is there a program I could download to check all my hardware to see if they are working correctly?

    James
      My Computer


  2. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Have just had another BSOD and my log files says it is caused by ntoskrnl.exe+6f400

    It didn't start as a BSOD, the screen simply went to the screen background and I could do nothing, when I restarted the computer I then had the BSOD.

    From google it states that it is most probably caused by bad ram memory, but I have taken all four chips out and used them one at a time with no effect
    Last edited by PhantomJedi; 09 Aug 2016 at 00:40.
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3
      My Computer


  4. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Uploaded.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Another problem needs to be take care of first, before our BSOD Team can guide you.

    You appear to have a counterfeit installation of Windows 7 Ultimate.

    You have a product I.D. for a HP computer on a aftermarket MSI motherboard.

    Win 7,Ultimate,HP,XXXXX-OEM-8992662-00010
    You have this in your log.

    C44
    OS Name: Microsoft Windows 7 Ultimate
    OS Version: 6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Standalone Workstation
    OS Build Type: Multiprocessor Free
    Registered Owner: James
    Registered Organization:
    Product ID: 00426-OEM-8992662-00010
    Original Install Date: 23/07/2016, 5:54:55 PM
    System Boot Time: 10/08/2016, 9:32:06 AM
    System Manufacturer: MSI
    System Model: MS-7816
    A proper install of Windows 7 with the proper matching COA key would solve this problem.
      My Computer


  6. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Here's a conundrum, I own a legal copy of windows 7 Ultimate - but it doesn't work. I had that much trouble with it I ended up installing a pirated version.

    Here's a photo of a legally bought copy that I tried to install but had even more problems and BSOD than I do now.
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    For activation issues post a new thread here & read Windows Genuine and Activation Issue Posting Instructions
      My Computer


  8. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #8

    axe0 said:
    For activation issues post a new thread here & read Windows Genuine and Activation Issue Posting Instructions
    I'm not trying to be difficult but I did install this and it passed the genuine activation but I had problems from day one with installing device drivers, some hardware wouldn't work anymore, BSOD was daily; and then the final straw was when, after two months, genuine activation failed

    With this pirated version I only have a quarter of the problems.
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    Sorry, but until you have installed a genuine installation (clean install of Windows with genuine key) we do not provide support.
      My Computer


  10. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Is there a way of using my genuine key to convert the running OS? Or do I need to fresh re-install? I don't want to reinstall if possible
      My Computer


 
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