Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Lenovo T420 Random BSOD Occuring

11 Aug 2016   #1
Daimyo21

California
 
 
Lenovo T420 Random BSOD Occuring

Hello, I've owned this Lenovo T420 for 8+ months. I have been receiving random BSODs monthly, starting a couple months back, before then, I dont remember having them ever. More recently it has become weekly. Some days there is more than one. Today I've had 6. A couple of them occurred randomly just browsing on Chrome. Twice after I was connected remotely to a clients VM software. Then a couple times just booting up.

Currently I am connected to another client via RDP, browsing, and haven't had any issues for past hour.

I've ran the dm logger tool instructions and am attaching zip to this thread.

The only virus scanner I use is malwarebytes free and don't have any active ones. I've disabled windows updates because I've had issues with them in the past on this laptop.

Thank you,

Scott




Attached Files
File Type: zip T420K-Thu_08_11_2016_120032_11.zip (2.00 MB, 12 views)
My System SpecsSystem Spec
.
12 Aug 2016   #2
axe0

Windows 10 Pro
 
 

Hi Daimyo21,

Welcome to the 7forums

If you have only Malwarebytes as protection, please install Microsoft Security Essentials
The software from Malwarebytes is NO Anti-Virus program and is not meant to run single on a system as AV.

Please install all updates from Windows Update available and check Lenovo for BIOS updates.
My System SpecsSystem Spec
25 Aug 2016   #3
Daimyo21

California
 
 

Update 8/25/2016:
Since I've posted, I've had random BSODS every other day. Sometimes twice in a day.

I've installed all important windows updates but have not done the optional ones (some are for my PC). I may do those later.

I've also updated my BIOS yesterday to the latest 1.48 version for Lenovo T420 and ran a virus scan for MRE and found nothing.

So far no BSODs but I will update when I have one.

Thanks,

Scott
My System SpecsSystem Spec
.

29 Aug 2016   #4
Daimyo21

California
 
 

Update 8/29/2016:

Over the past 3-4 days, I've experienced 4-5 Randoms BSODs. Some occur within hours of each other, some occur between daily usage.

This happens even when away from the PC just idling, streaming a movie etc.
My System SpecsSystem Spec
29 Aug 2016   #5
axe0

Windows 10 Pro
 
 

Please run the DM log Collector again and upload a new zip so the BSODs can be analyzed
My System SpecsSystem Spec
29 Aug 2016   #6
Daimyo21

California
 
 

Thanks,

Attached


Attached Files
File Type: zip T420K-Mon_08_29_2016__94400_72.zip (2.02 MB, 1 views)
My System SpecsSystem Spec
29 Aug 2016   #7
axe0

Windows 10 Pro
 
 

What error code was displayed?

I cannot find anything related to BSOD crashes except for unexpected shutdown event logs.
My System SpecsSystem Spec
29 Aug 2016   #8
Daimyo21

California
 
 

I don't remember the recent errors(I'll take not next occurrence). In BlueScreenView, it shows my last BSOD as 7-13-2016.

Attached is the details.
I will say that most of the time, I am hooked up to an external display (TV or Monitor). Not sure if it has happened while not hooked up to a display.


Attached Files
File Type: rar BSOD_7-13-2016.rar (1.1 KB, 1 views)
My System SpecsSystem Spec
29 Aug 2016   #9
axe0

Windows 10 Pro
 
 

Details from the 7-13 crash I can find out with much more information than BlueScreen Viewer can, no details from that tool is necessary
My System SpecsSystem Spec
31 Aug 2016   #10
Daimyo21

California
 
 

Experienced another BSOD today.

Screenshot of error attached.


Attached Thumbnails
Lenovo T420 Random BSOD Occuring-20160831_133225.jpg  
My System SpecsSystem Spec
Reply

 Lenovo T420 Random BSOD Occuring




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
[BSOD] Lenovo Thinkpad T420
Dear all, I went through the different steps mentioned in "clean-up-factory-bloatware" article, apart from last point which consists of re-installing my machine! But still I have BSOD and it drives me crazy. I attached the DM Log Collector results. Hope you'll be able to find what causes...
BSOD Help and Support
Lenovo ThinkPad T420 Bad Inverter?
My laptop LCD has been out for awhile and I've been using with an external monitor, but I decided to fix the LCD so I ordered a new LCD screen for it. The lcd screen arrives, install it and picture still doesn't show up. I then thought maybe I just had a bad cable from motherboard to LCD so I...
Hardware & Devices
Random occuring BSOD
Hello everyone! Over the last couple of weeks I have been experiencing random BSOD's. They seem to occur when I have a game running, but that could also be because I almost always have a game running when my computer is on. I can't seem to find the cause of the problem. Do you guys mayby know...
BSOD Help and Support
BSOD occuring at random
Hi all, I have been using a SSD drive as my OS drive for the last year or so. During that time I have experienced random BSOD's that appear to occur literally at random. The BSOD's have occured in the midst of games, whilst surfing the web (using Google Chrome) and even when idling overnight...
BSOD Help and Support
BSOD pci.sys error everytime after sleep mode Lenovo T420
Hello all, could someone have a look at my dmp files. Although windbg points in the direction of PCI.SYS causing the stop errors, my knowlegde is far from sufficient to take the next step. When the laptop goes into sleep or hibernation mode, it crashes. Pretty consistent. Problem was introduced...
BSOD Help and Support
Lenovo T420 random freeze and shutdown
Hi have had this problem with the laptop since i got it. Have tried updating all drivers and the system bios, which has seemed to reduce the frequency of the freeze and shutdown, and searched for solutions on the net but I seem to be going round in circles. Please assist me in finding out what the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App