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Windows 7: BSOD during System Restore, Recent driver update at fault?

13 Aug 2016   #11
XLR8TX

Windows 7 Home Premium 64bit
 
 

In the Driver Install tutorial it says to download the installer from the AMD website.

Which one do I install? I used auto detect the previous time.

Is it the one for the HD 6000 series?

Thanks for your help.


My System SpecsSystem Spec
.
14 Aug 2016   #12
axe0

Windows 10 Pro
 
 

That is a typo, you need to get your drivers from your laptop manufacturer.
My System SpecsSystem Spec
14 Aug 2016   #13
XLR8TX

Windows 7 Home Premium 64bit
 
 

A typo? The tutorial specifically states to get the drivers from the AMD site. It even provides a link.

Since there are only two video drivers available for my laptop from Gateway (and I don't have a Radeon HD 6470M) should I install the generic AMD VGA driver.

Thanks again for all your help.
My System SpecsSystem Spec
.

14 Aug 2016   #14
axe0

Windows 10 Pro
 
 

Yes, a typo.
The template is focused on desktop systems, not laptop systems. The amount of desktops having BSOD problems with AMD drivers is quite large. While analysis is going some things are forgotten for changement.
My System SpecsSystem Spec
14 Aug 2016   #15
XLR8TX

Windows 7 Home Premium 64bit
 
 
Looking Good

I finally had time to tinker on my laptop. After using the DDU utility and reinstalling the original VGA driver both System Restore and WMP/VLC are working again.

Hopefully the issue is resolved once and for all. Fingers Crossed.

Thanks for your help Axe0.
My System SpecsSystem Spec
15 Aug 2016   #16
axe0

Windows 10 Pro
 
 

Good to hear
My System SpecsSystem Spec
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 BSOD during System Restore, Recent driver update at fault?




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