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Windows 7: Windows explorer crashing and

12 Aug 2016   #1
SundarJ

64 bit Windows 7 Home Premium
 
 
Windows explorer crashing and

Hi,
I have a lenovo yoga laptop. Windows 7 Home version. Off late my windows explorer is crashing often. Often times it is followed by the blue screen crash and at other times it happens without explorer crashing.
Its been happening often.

Kindly help.




Attached Files
File Type: zip SUNDAR-PC-12_08_2016_215417_54.zip (22 Bytes, 1 views)
My System SpecsSystem Spec
.
12 Aug 2016   #2
SundarJ

64 bit Windows 7 Home Premium
 
 

Just now realized my zip folder is empty. Dm log collector ran for quite some time and produced only an empty zip file !!
My System SpecsSystem Spec
12 Aug 2016   #3
SundarJ

64 bit Windows 7 Home Premium
 
 

Please find the attachment.


Attached Files
File Type: zip SUNDAR-PC-12_08_2016_230528_02.zip (24.1 KB, 4 views)
My System SpecsSystem Spec
.

16 Aug 2016   #4
Alex6234587

Windows 10 Pro x64 and Windows 7 Home Premium x64
 
 

Hello,
From what I have noticed from this crash dump that has been provided, Windows 7 has not been updated. Try updating Windows first to see of this fixes the issue.
My System SpecsSystem Spec
16 Aug 2016   #5
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Alex6234587 View Post
Hello,
From what I have noticed from this crash dump that has been provided, Windows 7 has not been updated. Try updating Windows first to see of this fixes the issue.
That may be because the dump is from February.
My System SpecsSystem Spec
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