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Windows 7: Still getting BSOD even after a Clean install of win7 PLEASE HELP!

22 Aug 2016   #1
anomie42o

Pennsylvania
 
 
Still getting BSOD even after a Clean install of win7 PLEASE HELP!

I'm not completely computer savy and im not an idiot either but i cannot for tyhe life of me figure out why ,my laptop has been freezing for a year now! use to work fine! i gave up searching forums and trying everything known to man to fix this thing! nothing works! it has to be hardware related i did a complete format and clean install of win7 and still got another Bsod after 3 days of using it fine. thought it was graphics or driver related because it would do it when i watched videos but than started to do it when i was idle or on the web. i got my my drivers straight from the manufacturer sites this time and all is up to date. there is literally nothing on this laptop now as far as programs besides bit torrent and vlc that is it! nothing connected to it either except external hard drive which i unplugged and didn't install software for yet. heres all the info i have on my computer and if missing anything please let me know. thank you

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC000001D
BCP2: FFFFF88004BBB11D
BCP3: FFFFF880021669E8
BCP4: FFFFF88002166240
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082216-14539-01.dmp
C:\Users\julie\AppData\Local\Temp\WER-82898-0.sysdata.xml

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curently in safe mode because i had to reboot after BSOD




Attached Files
File Type: zip JULIE-PC-Mon_08_22_2016_150158_53.zip (293.7 KB, 5 views)
My System SpecsSystem Spec
.
22 Aug 2016   #2
anomie42o

Pennsylvania
 
 

also its windows 7 home premium
sp1
Hp Pavillion DV7-3165dx
My System SpecsSystem Spec
22 Aug 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

ATTN AXEO,
not the standard BSOD, see screenshot, believe the install media is corrupt.
Can you confirm.

Hi Julie
can you run the following
chkdsk
sfc /scannow

Roy


Attached Thumbnails
Still getting BSOD even after a Clean install of win7 PLEASE HELP!-juliebsod.png  
My System SpecsSystem Spec
.

22 Aug 2016   #4
anomie42o

Pennsylvania
 
 

Ok so I am missing drivers ? Is this possibly because I'm in safe mode when I did the information upload that was provided? I don't have any clue about allot of stuff I know the basics from teaching myself over the years. I've been getting bsod s for wove a year now and don't know why right now I am running memtest on the laptop to see if that's the problem. It just started so it'll be awhile I assume before I get any results if any. I never had any problems before and even after clean install and new drivers it's still happening so I would assume it's hardware related. What should I do next besides let this memtest run ?
My System SpecsSystem Spec
22 Aug 2016   #5
anomie42o

Pennsylvania
 
 

When this memtest is done or should I cancel the memtest ?
My System SpecsSystem Spec
22 Aug 2016   #6
anomie42o

Pennsylvania
 
 

It's gone through one pass already with no errors. I was told to let it do 8 passes if you would like me to cancel it and run the things you told me to I will do so. If not I will message you when the memtest is completed. Might as well rule out the possibility right ?
My System SpecsSystem Spec
22 Aug 2016   #7
anomie42o

Pennsylvania
 
 

Missing drivers would be my fault after the clean install I just downloaded what I needed to get going and don't know the full list of what to download. But still wouldn't explain why it was happening before the clean install. It would normally only do it when watching a video in full screen mode and than more frequently when just doing things like browsing the web and than even idling. Things like Windows update would make this happen also if I was doing something else. So I disabled Windows update service for the time being until I can solve this problem. Also with the clean install Windows update wasn't working anyways. It would be stuck in the searching for update status and never move . That's a problem I'll worry about later on. The whole screen would frazzle out and sound would crackled and I had to hard reset to get out of it everytime. If I wasn't in the room when it happened it would eventually give me a BSOd screen. I tried upgrading to Windows 10 and made it worse ! Than downgraded back to 7 and than completely reinstalled it with a USb and link from Microsoft.
My System SpecsSystem Spec
22 Aug 2016   #8
anomie42o

Pennsylvania
 
 

i ran memtest and no errors after 5 passes ran chkdsk and ran scan now nothing! can somoen just remote take over my desktop and fix this stupid thing already PLEASE!
My System SpecsSystem Spec
23 Aug 2016   #9
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by anomie42o View Post
It's gone through one pass already with no errors. I was told to let it do 8 passes if you would like me to cancel it and run the things you told me to I will do so. If not I will message you when the memtest is completed. Might as well rule out the possibility right ?
By who were you told to run memtest? What memtest?
My System SpecsSystem Spec
23 Aug 2016   #10
anomie42o

Pennsylvania
 
 

Someon else on another forum. Before I did the clean install memtest86 .started before I got a reply on this post. ☹️
My System SpecsSystem Spec
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 Still getting BSOD even after a Clean install of win7 PLEASE HELP!




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