BSOD A clock interrupt was not received on a secondary processor

bobfog · 26 Aug 2016

hi all
i keep getting this BSOD at least once a week even with this fresh install of windows 7 home
"A clock interrupt was not received on a secondary processor within the allocated time interval" same thing every time
it only happens in battlefield 4 but a couple of times the game has crashed in counterstrike .but only BSOD in bf4.
i have tried the intel diagnostics tool and it passed and prime 95 and 3dmark with no problems.
i have a dump file from the 16/08/2016

pc spec
i7 6700k (never overclocked)
gigabyte z170 gaming k3 ( f2 bios)
16 gb corsair 3000mhz vengeance ddr4
gigabyte 980ti extreme
kraken x61 cpu cooler ( with cam software )
2x 240gb ssd
evolabs 80 plus bronze 850w psu

any help advice would be appreciated thanx

**axe0** · 28 Aug 2016

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

Code:

Hotfix(s):                 81 Hotfix(s) Installed.

bobfog · 28 Aug 2016

thanx for the reply..
I have done this , there was only 2 critical now installed ,and I also did the optional.no more updates for me to install

bobfog · 04 Sep 2016

hi axe0 I updated windows as you said and all has been fine until today. I had the same bsod again .
uploaded latest dump files and the latest dm log files

**axe0** · 06 Sep 2016

Hi bobfog,

I'm very sorry for the delay, since last week I've been very busy with finishing my study. Exams and stuff are coming.

This looks like a small number of installed updates to me, although you do have the August rollup update, I do not yet know for sure if the latest update includes all previous released updates that haven't been installed yet. I assume not, because Microsoft probably would've mentioned it as some have internet limits. For this reason I ask you to check once more for updates and to install any that is available.

Code:

Hotfix(s):                 85 Hotfix(s) Installed.

bobfog · 06 Sep 2016

thank you for the reply and help. I have done the update , there was only 1 this time :)

I will post on the next bsod ..but check here daily too

again thanx

bobfog · 11 Sep 2016

hello again axe0

its happened again , twice yesterday and once this morning..i just checked for windows updates and there is 1 but its the same one as I last installed (definition update for windows defender)...I will install it anyway

if this isn't a hardware problem would it stop the bsod if I just bought windows 10 ?

thanks again for your time

**axe0** · 11 Sep 2016

If it is no hardware issue it would stop if you'd clean install Windows 10, else you have the risk of getting at least the same problem due to a driver issue.

Diagnostic Test

DRIVER VERIFIER

Warning

Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note

Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

bobfog · 11 Sep 2016

ok thanks will have to do this tomorrow

bobfog · 11 Sep 2016

I ran the verifier but I cant get into battlelog on battlefield and this forum doesn't load properly for me ,i will have to run it over night .or do i have to be using the pc