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Windows 7: BSOD from unexplained source while computer was idle - Error 0xc000000

26 Aug 2016   #1
RyanHostetler

Windows 7 x64
 
 
BSOD from unexplained source while computer was idle - Error 0xc000000

My computer blue screened while idle and I have no idea why. I analyzed it online, but I have no idea what the info means. Here is a link to the .dmp file: https://1drv.ms/u/s!AiFCuP5Niatma3JJA_2KcG4dK1k

The error code is: 0xc0000005 (the thread title seems to have cut off the final digit for some reason)




Attached Files
File Type: zip COMPUTER-Fri_08_26_2016_201134_50.zip (1.49 MB, 1 views)
My System SpecsSystem Spec
.
26 Aug 2016   #2
HonorGamer

Windows 8.1 Pro x64
 
 

Hello,

Please follow the Blue Screen of Death (BSOD) Posting Instructions so we can get all of the correct files.

Thanks,
Gamer
My System SpecsSystem Spec
26 Aug 2016   #3
RyanHostetler

Windows 7 x64
 
 

I have followed the directions and posted the .zip file within the original post.
My System SpecsSystem Spec
.

26 Aug 2016   #4
HonorGamer

Windows 8.1 Pro x64
 
 

Thank you,

Code:
Probably caused by : atikmdag.sys
Update the driver Support & Drivers This is your video driver.

Once this is done see if you get any more BSODs.
My System SpecsSystem Spec
26 Aug 2016   #5
RyanHostetler

Windows 7 x64
 
 

Hmm. The AMD website says that they no longer provide drivers for my card and Device Manager says I have the most recent driver. Does that mean that I perhaps have a hardware problem? Could the driver be corrupt and I need to reinstall the same one?
My System SpecsSystem Spec
26 Aug 2016   #6
HonorGamer

Windows 8.1 Pro x64
 
 

It's possible it is the driver, your hardware is most likely fine, but the driver could have been corrupted or is just too out of date. So yes, you can uninstall the one you have now, and then try to get the most recent version that you can. Which could be the one you currently have installed. So give that a shot.
My System SpecsSystem Spec
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 BSOD from unexplained source while computer was idle - Error 0xc000000




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