BSOD from unexplained source while computer was idle - Error 0xc000000


  1. Posts : 11
    Windows 7 x64
       #1

    BSOD from unexplained source while computer was idle - Error 0xc000000


    My computer blue screened while idle and I have no idea why. I analyzed it online, but I have no idea what the info means. Here is a link to the .dmp file: https://1drv.ms/u/s!AiFCuP5Niatma3JJA_2KcG4dK1k

    The error code is: 0xc0000005 (the thread title seems to have cut off the final digit for some reason)
    Last edited by RyanHostetler; 26 Aug 2016 at 21:20.
      My Computer


  2. Posts : 1,436
    Windows 8.1 Pro x64
       #2

    Hello,

    Please follow the Blue Screen of Death (BSOD) Posting Instructions so we can get all of the correct files.

    Thanks,
    Gamer
      My Computer


  3. Posts : 11
    Windows 7 x64
    Thread Starter
       #3

    I have followed the directions and posted the .zip file within the original post.
      My Computer


  4. Posts : 1,436
    Windows 8.1 Pro x64
       #4

    Thank you,

    Code:
    Probably caused by : atikmdag.sys
    Update the driver Support & Drivers This is your video driver.

    Once this is done see if you get any more BSODs.
      My Computer


  5. Posts : 11
    Windows 7 x64
    Thread Starter
       #5

    Hmm. The AMD website says that they no longer provide drivers for my card and Device Manager says I have the most recent driver. Does that mean that I perhaps have a hardware problem? Could the driver be corrupt and I need to reinstall the same one?
      My Computer


  6. Posts : 1,436
    Windows 8.1 Pro x64
       #6

    It's possible it is the driver, your hardware is most likely fine, but the driver could have been corrupted or is just too out of date. So yes, you can uninstall the one you have now, and then try to get the most recent version that you can. Which could be the one you currently have installed. So give that a shot.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:29.
Find Us