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Windows 7: BSOD System_Service_Exception help!


18 Nov 2009   #1

Windows 7 64bit
 
 
BSOD System_Service_Exception help!

Windows 7 x64 - clean install
Raid 0
Intel i7 920
Intel Mobo BOXDX58S0
4 GB OCZ DDR3 1600
EVGA 9800GT

i keep getting the same error. I'm not sure what i'm doing wrong and it happens mostly when i'm browsing the web. Here is the dump file if anybody can help me please, I would appreciate it.


My System SpecsSystem Spec
.

18 Nov 2009   #2

7600.20510 x86
 
 

Hey.

It's a 0x3B error. "memory corruption"

So what you can do is try to update or uninstall these drivers. Google them to find out what they are and their importance:

pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006
AnyDVD AnyDVD.sys Fri Nov 30 10:23:07 2007
ElbyDelay ElbyDelay.sys Wed Dec 13 14:14:48 2006
ElbyCDIO ElbyCDIO.sys Tue Aug 07 15:48:36 2007
e1y60x64 e1y60x64.sys Mon Aug 18 17:45:05 2008
PxHlpa64 PxHlpa64.sys Mon Dec 10 18:49:01 2007

Update your video card driver from NVIDIA's website and chipset drivers from motherboard manufacturer's website.


Also, visit the maker of your ram module's website for the correct Vdimm and timings specific to yours. Then adjust the bios accordingly.

After, run Memtest overnight to thoroughly test the RAM.
My System SpecsSystem Spec
18 Nov 2009   #3

Windows 7 64bit
 
 

Wow thanks torrentg, so i took it you opened up the dump file. I'm new to this so i'm not so sure on how to read it. When you said uninstall all the drivers what drivers are you talking about? I'll try my best to fix this it get annoying................Windows 7 was suppose to solve all these problems, lol.
My System SpecsSystem Spec
.


18 Nov 2009   #4

7600.20510 x86
 
 

Quote   Quote: Originally Posted by TanS View Post
Wow thanks torrentg, so i took it you opened up the dump file. I'm new to this so i'm not so sure on how to read it. When you said uninstall all the drivers what drivers are you talking about? I'll try my best to fix this it get annoying................Windows 7 was suppose to solve all these problems, lol.
Well, it seems you did an upgrade instead of clean install. Unless the machine is perfect before, problems will carry over.

You can look at the top of this section of the forum for help on reading bsod dumps.

I listed the drivers above that need to be checked on.

You're welcome.
My System SpecsSystem Spec
18 Nov 2009   #5

Windows 7 64bit
 
 

Ok I'll check it out. I did do a clean install. Everything on my harddrive was erased, I made sure I did a clean install before I started. Before this I was running windows vista that didn't give me this problem as often. Thanks once again!
My System SpecsSystem Spec
18 Nov 2009   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by TanS View Post
Windows 7 x64 - clean install
Raid 0
Intel i7 920
Intel Mobo BOXDX58S0
4 GB OCZ DDR3 1600
EVGA 9800GT

i keep getting the same error. I'm not sure what i'm doing wrong and it happens mostly when i'm browsing the web. Here is the dump file if anybody can help me please, I would appreciate it.
Not much doubt about this one Memory helped by by a video driver file P:
dxgmms1!VIDMM First and foremost upgrade the video driver

I would
download memtestx86 and run it for several hours (preferably overnight)
run a system file check to verify and repair your system files
ro run type cmd in searcg>right click and run as admin>SFC /SCANNOW

let us know the results

If you are overclocking STOP
If you have a raid upgrade the driver


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\111709-33781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a1d000 PsLoadedModuleList = 0xfffff800`02c5ae50
Debug session time: Tue Nov 17 19:00:50.553 2009 (GMT-5)
System Uptime: 0 days 0:40:21.741
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff8800452cfee, fffff88007acd850, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------


2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff8800452cfee, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88007acd850, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.


Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

FAULTING_IP:
dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+9e
fffff880`0452cfee 41
???

CONTEXT: fffff88007acd850 -- (.cxr 0xfffff88007acd850)
rax=0000000000000001 rbx=0000000000000000 rcx=fffff8a0017fcda0
rdx=fffff8a001b83b50 rsi=fffffa800565dbf0 rdi=0000000000000013
rip=fffff8800452cfee rsp=fffff88007ace230 rbp=fffff88007acea40
r8=0000000000000000 r9=0000000000000013 r10=fffff8a001a02170
r11=fffffa800565dbf0 r12=0000000000000001 r13=0000000000000001
r14=fffffa8006a0e000 r15=000000000264e601
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x9e:
fffff880`0452cfee 41 ???
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

BUGCHECK_STR: 0x3B

PROCESS_NAME: dwm.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800452cfee

STACK_TEXT:
fffff880`07ace230 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x9e


CHKIMG_EXTENSION: !chkimg -lo 50 -db !dxgmms1
2 errors : !dxgmms1 (fffff8800452cfef-fffff8800452cfff)
fffff8800452cfe0 5c 24 34 44 8d 63 01 45 01 a6 80 1b 00 00 41 *ff \$4D.c.E......A.
fffff8800452cff0 be 84 1b 00 00 41 8b 86 88 1b 00 00 3b f8 0f *f7 .....A......;...

MODULE_NAME: memory_corruption

IMAGE_NAME: memory_corruption

FOLLOWUP_NAME: memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MEMORY_CORRUPTOR: STRIDE

STACK_COMMAND: .cxr 0xfffff88007acd850 ; kb

FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------


Hope this helps and if you ahave any more crashes upload the DMP so we can narrow down our focus


Ken J++
My System SpecsSystem Spec
19 Nov 2009   #7

Windows 7 64bit
 
 

Thanks to all you guys, if anything else happens i'll be sure to let you know. Thanks a lot!
My System SpecsSystem Spec
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 BSOD System_Service_Exception help!




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