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Windows 7: BSOD error 0x3B (0xC0000005, 0xFFFFF88011162AB1...)

2 Weeks Ago   #131
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate two ways you can use this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
IE
12v = 11.4v min to 12.6max
5v = 4.75v min 5.25v max
3.3v = 3.135v min to 3.465v max
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
Use PART A: or you can do it with one of those cheap digital multilmeters
See this for where you find whet the volts you should be getting Power supply unit (computer - Wikipedia) scroll down to see the 24 pin plug cable clours these reflect what you shoud see on all the other connectors eg the GPU power connector.

Just be aware the volts must fall within those figures I quoted above otherwise the machine will not work properly or if at all and can damage certain components. As in that link test the POWER_GOOD signal at pin 8 (grey cable) must be on before the machine will even start it is safety feature of a PSU circuitry to protect the board and components.




Attached Thumbnails
BSOD error 0x3B (0xC0000005, 0xFFFFF88011162AB1...)-hw-info-desktop-psu.png  
Attached Images
BSOD error 0x3B (0xC0000005, 0xFFFFF88011162AB1...)-meter.png 
My System SpecsSystem Spec
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1 Week Ago   #132
Hylander650

Windows 7 Home Premium 64bit
 
 

Alright I wasn't getting the sensors screen/option available at first so I had to update/reinstall my HWiNFO. Once I did that I went to look at my voltages and its looking pretty bad. I uploaded the picture below of my voltage info, pretty sure its the right one you wanted me to check.

Is there is a way to change these voltages? Mine are way out of the min/max ranges you listed.


Attached Images
BSOD error 0x3B (0xC0000005, 0xFFFFF88011162AB1...)-voltage-info.png 
My System SpecsSystem Spec
1 Week Ago   #133
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If HW is indicating correctly your voltage are not looking good. I'm surprised the computer boots and runs.

One option would be taking the power supply to a computer shop you trust and have it tested.
My System SpecsSystem Spec
.

1 Week Ago   #134
Hylander650

Windows 7 Home Premium 64bit
 
 

Yeah from what I can tell is that HW indicates that my voltages are not correct. ICIT2LOL's picture shows his voltages as...
+3.3v = 3.3v
+12v = 12.1v

While my voltages are showing as...
+3.3v = 2.8v
+12v = 8.9v

Hmm, don't know of any computer stores near me to repair the PSU, will have to check some out. How long does it usually take to repair/test a PSU? Still need to use my computer for school work and stuff currently. Would buying a new PSU help?
My System SpecsSystem Spec
1 Week Ago   #135
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Seldom are power supplies repaired. When found faulty they are replaced.

A quality computer repair shop should have a power supply tester.
My System SpecsSystem Spec
1 Week Ago   #136
Hylander650

Windows 7 Home Premium 64bit
 
 

Well I did find a computer repair shop fairly close, will have to get my PSU checked out by them after Thanksgiving.

If my current CPU is found faulty is there any specific PSU's I should be looking for when buying a new one? To make sure the new PSU works correctly with my computer.
My System SpecsSystem Spec
1 Week Ago   #137
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I use Corsair power supplies. See (My System Specs).
Many use EVGA power supplies.
I always use Gold or Platinum.
I never, I say again, never, cheap out when picking a power supply.
My System SpecsSystem Spec
1 Week Ago   #138
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Hylander650 View Post
Alright I wasn't getting the sensors screen/option available at first so I had to update/reinstall my HWiNFO. Once I did that I went to look at my voltages and its looking pretty bad. I uploaded the picture below of my voltage info, pretty sure its the right one you wanted me to check.

Is there is a way to change these voltages? Mine are way out of the min/max ranges you listed.
Sorry late reply - in a nutshell you cannot alter the PSU voltage rails they are controlled by the circuitry within the device and as Layback said it is a wonder it even boots the POWER_GOOD signal at pin 8 on the 24 pin plug should have shut the PSU down after a few milliseconds because if it does not reach 5v it does this automatically see pic.


Attached Thumbnails
BSOD error 0x3B (0xC0000005, 0xFFFFF88011162AB1...)-hylander.png  
My System SpecsSystem Spec
1 Week Ago   #139
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Hylander650 View Post
Well I did find a computer repair shop fairly close, will have to get my PSU checked out by them after Thanksgiving.

If my current CPU is found faulty is there any specific PSU's I should be looking for when buying a new one? To make sure the new PSU works correctly with my computer.
Again as Layback says Corsair are really good and to check for size use this OuterVision Power Supply Calculator
My System SpecsSystem Spec
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